Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
931 reviews
5 stars
467
4 stars
195
3 stars
101
2 stars
41
1 star
127
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Customers frequently praised the cleanliness of the restaurant, noting it as one of the cleanest McDonald's they have visited.
Customer Service
While many reviews highlighted friendly and accommodating staff, there were also several complaints about rude service and inconsistent experiences.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others reported issues with temperature, saltiness, and incorrect orders.
Order Accuracy
Multiple customers expressed frustration with incomplete or incorrect orders, indicating a recurring issue with order accuracy.
- TZTim Zee4 days ago5.0I'm McLovin' my visit today at this location in Vernon Hills! The food was great and the service was excellent! Shout out to Ky for outperforming! She was super friendly, all smiles, and you can tell she loves her job! Loved that she visited tables, asked how we were doing, and if we needed any sauce or napkins! And she was constantly monitoring, and making sure tables were clean! 5 stars and an A+ review from me! :)
- KSKelly SzewczykJan 4, 20265.0ABSOLUTELY THE CLEANEST MCDONALDS I EVER BEEN IN ! Customer service at from Breana annd Joseph was incredible! Breana even took food to a vehicle and shut their gas tank. My food was perfectly made to order as I requested!! Not a speck of dust on any ceiling or fixtures! Very impressive!!!
- MMMJJan 1, 20261.0Terrible location, refused to cancel and order I just placed. Decided this location is not worth the hassle and will not return. I'll just go to a more trusted location that has it better together.
- AMAlbert MoDec 28, 20255.0Muy buena atención de la señora Lupe!!! Tranquilo el lugar.
- MGMike GazdzikDec 26, 20254.0Service can be inconsistent with food sometimes jammed together
Frequently Asked Questions About McDonald's
What are the regular dining hours at McDonald's in Vernon Hills?
McDonald's Vernon Hills is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and open all day Friday and Saturday.
When is the drive-through service available at this McDonald's?
Drive-through hours are Monday to Wednesday, 5:00 AM to midnight; Thursday 5:00 AM to 4:00 AM; Friday and Saturday open 24 hours; Sunday 4:00 AM to midnight.
Can I order delivery from McDonald's in Vernon Hills?
Yes, McDonald's offers delivery service, available from 5:00 AM to 11:45 PM Monday through Wednesday and Sunday, and 24 hours from Thursday through Saturday.
What delivery and pickup services does this McDonald's offer?
They provide curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's using their mobile app?
You can use the McDonald's App available on the Apple App Store and Google Play Store for placing orders and accessing offers.
What payment options are accepted at this McDonald's location?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does McDonald's Vernon Hills have a drive-thru?
Yes, this location offers a drive-through service.
Are there any nearby restaurants where customers might want to dine after visiting McDonald's?
Nearby restaurants include Olive Garden for Italian cuisine, KFC for chicken, Chick-fil-A, Taco Bell, Noodles & Company, and IHOP for breakfast and more varieties.
Which nearby stores offer shopping opportunities around McDonald's Vernon Hills?
Customers can visit Bullfrog Spas Factory Store, Men’s Wearhouse, Game Stop, Family Christian, Kirkland's, DXL Big and Tall, Towline Tap super market, Bedding Experts, and Dollar Tree nearby.
How can nearby services like Citibank and First American Bank be useful for customers visiting McDonald's?
Customers can access banking and ATM services at nearby Citibank and First American Bank, which is convenient for managing finances before or after dining.