Brand Certified
Dunkin'
3.2(351 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
700 N Milwaukee Ave, Vernon Hills, IL
60061, United States
Certified by Dunkin' • Mar 01, 2026
(847) 233-1141
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Vernon Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.2
351 reviews
5 stars
130
4 stars
63
3 stars
25
2 stars
20
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being taken incorrectly or staff being dismissive.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the store, including dirty floors and unkempt food displays.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their excellent service and friendly demeanor.
Product Quality
Several reviews mentioned inconsistent quality of food and drinks, with complaints about stale items and poorly made beverages.
- TRTexas RangerFeb 17, 20264.0It's there and it's already good. Nothing special, just an ordinary Dunkin', a typical American place with tasteless coffee and drinks.
- ASAngeles SotoOct 25, 20255.0I’ve been there multiple of times and Belen has literally the BEST customer service I love her service. Super joyful and friendly, needs a raise.
- MLMario LuiOct 21, 20251.0Kudos to the person who made my sandwich. It was really good! My coffee was scorching hot I couldn't drink it. The same person who made my coffee took my order and they were very unprofessional. Rude and not attentive at all.
- LGLiv Black GarcesOct 11, 20252.0Let's start off with the place is not clean second they address you as lady who the hell in Customer Service has the right to sit there and say thanks lady. Here's a drink lady and then they didn't even tell you that you have to go to the other counter to pay and you're just standing there. The place is just a cluttered mess and it took forever for them just to make my coffee and give me a avocado toast when there was nobody in there cause almost as if they're making me wait longer for no reason and what's with the lady every sentence it felt weird
- SLSimon LauferSep 26, 20254.0Regular Dunkin quality, although the cream cheese came in a separate container.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website