Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Vernon Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Credit cardAvailable
Location
Hours
Reviews
3.2
347 reviews
5 stars
127
4 stars
62
3 stars
25
2 stars
20
1 star
113
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several instances of orders being taken incorrectly or staff being dismissive.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the store, with complaints about dirty floors and cluttered spaces.
Order Accuracy
A significant number of customers experienced issues with incorrect orders, leading to frustration and disappointment.
Quality of Food and Drinks
Feedback indicated inconsistent quality of food and beverages, with some items being poorly prepared or stale.
Positive Staff Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly and attentive service.
- ASAngeles SotoOct 25, 20255.0I’ve been there multiple of times and Belen has literally the BEST customer service I love her service. Super joyful and friendly, needs a raise.
- MLMario LuiOct 21, 20251.0Kudos to the person who made my sandwich. It was really good! My coffee was scorching hot I couldn't drink it. The same person who made my coffee took my order and they were very unprofessional. Rude and not attentive at all.
- LGLiv Black GarcesOct 11, 20252.0Let's start off with the place is not clean second they address you as lady who the hell in Customer Service has the right to sit there and say thanks lady. Here's a drink lady and then they didn't even tell you that you have to go to the other counter to pay and you're just standing there. The place is just a cluttered mess and it took forever for them just to make my coffee and give me a avocado toast when there was nobody in there cause almost as if they're making me wait longer for no reason and what's with the lady every sentence it felt weird
- CWCynthia WorswickSep 26, 20255.0I go there every day for coffee
- SLSimon LauferSep 26, 20254.0Regular Dunkin quality, although the cream cheese came in a separate container.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Vernon Hills, IL?
Dunkin' in Vernon Hills, IL is open daily from 4:00 AM to 10:00 PM.
Does Dunkin' in Vernon Hills offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
Can I order Dunkin' products ahead using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android.
What types of meals does Dunkin' serve at this location?
Dunkin' serves breakfast, brunch, and lunch at the Vernon Hills location.
What are some popular specialties offered by Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' Vernon Hills have a drive-thru service?
This location does not have a drive-thru service.
What are some nearby places customers might visit along with Dunkin'?
Nearby places include Baskin-Robbins for ice cream and smoothies, Potbelly for sandwiches, and Chuck E. Cheese's for family entertainment.
Are there any nearby pet-related services near Dunkin'?
Yes, PetSmart and Banfield Pet Hospital are nearby for pet supplies and veterinary services respectively.
Which nearby shopping centers or retail stores are close to Dunkin'?
Hawthorn Hills Square Shopping Center and DICK'S Sporting Goods are close by for shopping needs.
How does Dunkin's location accommodate families and children?
Dunkin' welcomes families and children, offering a menu that includes vegetarian options and breakfast, lunch, and brunch meals suitable for all ages.