Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Vernon Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional staff, with several instances of orders being taken incorrectly or with a lack of attentiveness.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the store, including dirty floors and cluttered spaces.
Order Accuracy
Frequent complaints about incorrect orders and poor food quality, with several customers receiving items they did not order.
Positive Experiences
Some customers praised specific staff members for their friendly service and the quality of coffee and donuts.
AS
Angeles Soto
Oct 25, 2025
5.0
I’ve been there multiple of times and Belen has literally the BEST customer service I love her service. Super joyful and friendly, needs a raise.
ML
Mario Lui
Oct 21, 2025
1.0
Kudos to the person who made my sandwich. It was really good!
My coffee was scorching hot I couldn't drink it. The same person who made my coffee took my order and they were very unprofessional. Rude and not attentive at all.
LG
Liv Black Garces
Oct 11, 2025
2.0
Let's start off with the place is not clean second they address you as lady who the hell in Customer Service has the right to sit there and say thanks lady. Here's a drink lady and then they didn't even tell you that you have to go to the other counter to pay and you're just standing there. The place is just a cluttered mess and it took forever for them just to make my coffee and give me a avocado toast when there was nobody in there cause almost as if they're making me wait longer for no reason and what's with the lady every sentence it felt weird
CW
Cynthia Worswick
Sep 26, 2025
5.0
I go there every day for coffee
SL
Simon Laufer
Sep 26, 2025
4.0
Regular Dunkin quality, although the cream cheese came in a separate container.