Dunkin'

3.2
349 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vernon Hills, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
700 N Milwaukee Ave, Vernon Hills, IL
60061, United States

Hours

Reviews

3.2
349 reviews
5 stars
129
4 stars
62
3 stars
25
2 stars
20
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional staff, with several instances of orders being taken incorrectly or with a lack of attentiveness.

Cleanliness

Numerous reviews highlighted unsanitary conditions in the store, including dirty floors and cluttered spaces.

Order Accuracy

Frequent complaints about incorrect orders and poor food quality, with several customers receiving items they did not order.

Positive Experiences

Some customers praised specific staff members for their friendly service and the quality of coffee and donuts.
  • AS
    Angeles Soto
    Oct 25, 2025
    5.0
    I’ve been there multiple of times and Belen has literally the BEST customer service I love her service. Super joyful and friendly, needs a raise.
  • ML
    Mario Lui
    Oct 21, 2025
    1.0
    Kudos to the person who made my sandwich. It was really good! My coffee was scorching hot I couldn't drink it. The same person who made my coffee took my order and they were very unprofessional. Rude and not attentive at all.
  • LG
    Liv Black Garces
    Oct 11, 2025
    2.0
    Let's start off with the place is not clean second they address you as lady who the hell in Customer Service has the right to sit there and say thanks lady. Here's a drink lady and then they didn't even tell you that you have to go to the other counter to pay and you're just standing there. The place is just a cluttered mess and it took forever for them just to make my coffee and give me a avocado toast when there was nobody in there cause almost as if they're making me wait longer for no reason and what's with the lady every sentence it felt weird
  • CW
    Cynthia Worswick
    Sep 26, 2025
    5.0
    I go there every day for coffee
  • SL
    Simon Laufer
    Sep 26, 2025
    4.0
    Regular Dunkin quality, although the cream cheese came in a separate container.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Vernon Hills, IL?

Dunkin' in Vernon Hills, IL is open daily from 4:00 AM to 10:00 PM.

Does Dunkin' in Vernon Hills offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.