Chipotle Mexican Grill

3.7
624 reviews
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Business Details

375 N Milwaukee Ave, Vernon Hills, IL
60061, United States
(847) 478-0883
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Vernon Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
375 N Milwaukee Ave, Vernon Hills, IL
60061, United States

Hours

Reviews

3.7
624 reviews
5 stars
271
4 stars
132
3 stars
66
2 stars
51
1 star
104

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers complained about consistently small and skimpy portions of food, often feeling that they were not receiving value for their money.

Cleanliness

Numerous reviews highlighted issues with cleanliness, noting dirty tables and floors, which detracted from the dining experience.

Customer Service

Feedback indicated a lack of friendly and attentive service, with several customers reporting rude or indifferent staff.

Food Quality

While some customers enjoyed the food, many expressed disappointment with the quality, citing issues like overcooked meat and bland flavors.

Inconsistency

Customers reported inconsistent experiences, with some visits being satisfactory while others were disappointing, particularly regarding portion sizes and service.
  • ZL
    Zion Li
    Nov 14, 2025
    1.0
    The chipotle workers were so rude when i ask for a little bit more guacamole. He was also looking at me and my girlfriend very strangely with dirty looks and i cant even stand that guy.
  • AK
    Ajla Kantarevic
    Nov 4, 2025
    5.0
    Superb customer service from Angel today. Made the best tacos ever- super precise and well put together. Also, the place was super clean and organized. Thank you for the excellent customer service Angel. We will definitely be back. Ur the best 🎉
  • AP
    Anita Perez
    Oct 28, 2025
    5.0
    Clean and friendly. Food was good but Chipotle has gone down hill overall in food taste. Even at this location where the food is always fresh it just doesn't taste like it used to.
  • JG
    Joshua Gnanayutham
    Oct 22, 2025
    1.0
    Worst quality meat I’ve had at a chipotle - steak was really chewy and fatty and there was pieces of just fat in there
  • AP
    Ameya Padhye
    Oct 13, 2025
    2.0
    Not very clean and food prep people really need to not do other cleaning activities without changing gloves.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Vernon Hills?

Chipotle Vernon Hills is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located in Vernon Hills?

The restaurant is located at 375 N Milwaukee Ave, Vernon Hills, IL 60061, next to Mattress Firm.