Chipotle Vernon Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with some experiencing dry or poorly prepared items, while others enjoyed fresh and flavorful meals.
Portion Sizes
Many reviews highlighted issues with skimpy portion sizes, with customers feeling they received less food than expected for the price.
Cleanliness
Multiple customers noted cleanliness issues, including dirty tables and floors, which detracted from their dining experience.
Customer Service
Service quality varied significantly, with some customers praising friendly staff while others reported rude or indifferent service.
Online Orders
There were frequent complaints about incorrect or incomplete online orders, leading to customer dissatisfaction.
IC
Inna Chernysh
Dec 31, 2025
5.0
Great experience. My son is severly allergic to dairy and eggs, and this place is fantastic respective people's allergies. When I said my son is allergic, the staff washed their hands, changed gloves, put the toppings from the new batch so thereis no dairy cross contamination. Fantastic place!!! Management and team is great. Highly recommend this place for their service and fresh food.
HM
Hugo Miranda
Dec 28, 2025
5.0
Lo mejor en mexican
DB
David Boyd
Dec 27, 2025
5.0
Great Food and very clean
DT
durga tavva
Dec 9, 2025
1.0
Very bad for online deliveries, every time they are repeating the same thing, not adequate amount and food quality is very very poor🙏🏻
VA
Vishal A
Dec 7, 2025
2.0
We had brunch and this chipotle center is pathetic in hygiene and service. Food left over was just all over the floor and tables were not cleaned.