BIBIBOP Asian Grill

Reviews

• AC

  Anna Cordts

  5 days ago
  5.0
  Food was great, especially for the price. My husband and I did build-your-own bowls, he got steak and I got salmon. We each got a fountain drink as well. Out total was around $36 with tax. The steak was juicy, flavorful, and the texture was good, not stringy or gristly at all. The salmon was perfectly cooked, not dried or rubbery. I was very impressed with the quality for the price. Highly recommend the curry chickpeas and the sweet potato glass noodles. The raw lemon kale was not my favorite, I wouldn't get that again. There was free miso soup available next to the fountain drinks, though we didn't have any. It would have been great on a cold winter day to get some though!
• IF

  I Forestry

  Nov 13, 2025
  1.0
  We placed an online order for pickup at the Vernon Hills store on November 8, 2025. Upon arrival, we retrieved a bag labeled with our name and order number. Unfortunately, upon returning home and opening the containers, we discovered that the order was entirely incorrect and contained someone else's food. Despite the bag and tag bearing our receipt, the contents were clearly not ours. We promptly returned the food to the Vernon Hills location, where the manager, Edgal, displayed a shocking lack of concern. He made no effort to correct the order and merely offered a refund with in 48 hours, stating that he needed to consult with his manager first. I insisted on receiving something in writing confirming the refund. He took the food back and provided me with his name and the store number, promising to issue a refund after discussing it with his manager. However, it has now been five days, and we have yet to receive any refund. As a result, we are now forced to contest the charge with our credit card company. This experience has been extremely frustrating and reflects poorly on the store's service and management. We will not be returning.
• CB

  Chanelle B.

  Nov 13, 2025
  2.0
  Great Food, but customer service totally stinks. I'm a repeat customer, and the only reason for that is because the food is honestly really good. My issue is primarily with the consistently bad service. I promise you, most of the 5-star reviews gushing about how "nice" the staff are, were definitely paid for. I've never experienced it. I want to… can’t say that I have. My last visit was a day ago, slightly after lunch. My family and I walk in and zero greeting. The store was full, but there was no one in the line. We walked to the counter and, still nothing. They treated us like we were completely invisible. Still no smiles or acknowledgment. It looked like they were working on an online order, so 2-3 minutes goes by with me and my family standing there and no one saying anything…. Like literally…. crickets. Then out of nowhere the associate turns to us, picks up a bowl and makes a “what do you want motion” … mind you still saying NOTHING. Really, why did I even come here”?!! Once we started ordering, we were rushed through the line. The person helping me today actually threw my food into the bowl. I enjoy the concept and the food, but again the downright mean and rude service makes me think twice about coming here. It's frustrating to spend money somewhere that clearly doesn't value your business. And it’s crazy for me to keep coming back, knowing it’s probably not going to change. Management, please do some training on basic human interaction. Your food is carrying this business, but seriously, your staff's attitude is bringing you down.
• DD

  Dana Dirck

  Nov 5, 2025
  2.0
  Service was fast and friendly. Restaurant was very clean. Got a purple rice steak bowl at 7:30pm on a Wednesday. The portion sizes were incredibly small and food tasted not fresh. The sauces were not very good either and tasted to similar to cheap salad dressing.
• TM

  Tina Mathew

  Oct 26, 2025
  2.0
  This is late review but my friends and I wanted to grab lunch for a picnic at a park, a few months ago. I have wanted to try this spot since I pass by the area a lot. The staff taking our order was kind and patient as we figuring out what we wanted. I got a bowl and there was a lot of variety of things to put in. After we got to the park, I started eating and something tasted off and the food didn't taste too fresh. Overall, there is ample space and seats to dine in. I'm not sure if I'll be coming here again.

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