Wendy's

4.1
860 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
821 Veterans Avenue, Vandalia, IL
62471, United States

Hours

Reviews

4.1
860 reviews
5 stars
404
4 stars
259
3 stars
122
2 stars
21
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers experienced inconsistent service speed, with some reporting quick service while others faced long waits.

Food Quality

Food quality varied significantly, with reports of cold or improperly cooked items, but some customers enjoyed fresh and hot meals.

Cleanliness

Multiple reviews highlighted cleanliness issues, particularly in bathrooms and dining areas, with dirty tables and overflowing trash cans.

Staff Attitude

Staff interactions were mixed, with some customers praising friendly service while others reported rudeness or lack of attentiveness.
  • JH
    Josh Hoy
    Jan 5, 2026
    4.0
    I love this store they all are friendly an fast service. Foods always hot. Great job guys. Thank you.
  • BM
    Belinda Moss
    Jan 4, 2026
    4.0
    Order came out quickly. French fries nice and hot. Hamburgers good. I feel hamb. Are smaller in size then years ago but still tasted good. We do not the mixed soda drink fountain Seems flavors are always a bit off.
  • CS
    Caleb Swanson
    Nov 30, 2025
    1.0
    You ever order a large fry and get a medium fry box sat in a large box
  • SH
    Shawn Hall
    Aug 28, 2025
    5.0
    Great service from the staff, my order is always correct!
  • GD
    Gabriel DeLima
    Aug 15, 2025
    2.0
    I don’t understand this but hey maybe y’all understand. When ordering here the young lady in the drive thru was very patient with us while we ordered. Then the I guess manager didn’t think she was rushing us enough so she said we were allotted 90 seconds to order our food just to wait 15 minutes to get it. Isn’t this backwards? And shouldn’t I be able to look at the menu as well as my children to see what’s on the sandwiches? Shame on the manager for enforcing a dumb rule. Anybody ever heard of the 90 second rule?

Frequently Asked Questions About Wendy's

Is Vandalia Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the hours of operation for drive-thru service at Wendy's in Vandalia?

The drive-thru is open daily from 6:30 AM to midnight.