Taco Bell / KFC

3.5
664 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 2737 Veterans Avenue in Vandalia. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
2737 Veterans Avenue, Vandalia, IL
62471, United States

Hours

Reviews

3.5
664 reviews
5 stars
262
4 stars
124
3 stars
94
2 stars
43
1 star
141

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported consistent issues with incorrect orders and missing items.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and floors, and a general lack of cleanliness in the restaurant.

Service Speed

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Several reviews mentioned subpar food quality, including stale items and poorly prepared dishes.

Staff Attitude

There were multiple reports of rude or unhelpful staff, contributing to a negative customer experience.
  • JG
    Jessica Garza
    Nov 2, 2025
    1.0
    Very bad, I haven't ate here in over a year went last week my food was raw, had to give up my meal to feed my kids when I called the store they acted like I was crazy, so I called corporate office have not heard back, do not eat here spent over 30$ had to throw away most of eat
  • KK
    Kenzi
    Oct 26, 2025
    1.0
    Worker didn't listen to the order when we asked for a chicken sandwich plain, and didn't put it on the receipt. When we went to do a split payment of cash and card, she fully charged the whole thing on the card. When we got our meal, the two plain chicken sandwiches were not plain. When going in to get this rectified the worker gave us attitude and asked if we had our receipt. When we explained she put in the order wrong on the receipt, after we repeated it multiple times. They then told us they didn't know if they could fix it since it wasn't on the receipt correctly.
  • NC
    Nikki Chaudhari
    Oct 20, 2025
    1.0
    It’s a every time thing now the order is never right
  • CO
    Carlette Ottman
    Sep 19, 2025
    2.0
    We were only customers in dinning room. Tables all had food crumbs, floors dirty, window and door glass dirty. Got the order wrong but service so slow we didn't ask to get it fixed.
  • MM
    Michael McDonald
    Sep 8, 2025
    1.0
    Walked in. Went to counter to place an order. Stood there for maybe 3-4 minutes. Two employees, one working the windows, and the other doing food prep, made eye contact me. No one asked me to hold on, I'll be right with you, nothing. So I left and took my business up the road to Wendy's.

Frequently Asked Questions About Taco Bell / KFC

What are the regular dining hours at Taco Bell located at 2737 Veterans Avenue, Vandalia?

Taco Bell is open every day from 10:00 AM to midnight for regular dining.

When is the drive-through at Taco Bell in Vandalia open?

The drive-through operates daily from 10:30 AM to 10:00 PM, and extends to 11:00 PM on Fridays and Saturdays.