Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.8
1,191 reviews
5 stars
499
4 stars
253
3 stars
228
2 stars
88
1 star
123
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional staff, with many experiences of long wait times and incorrect orders.
Food Quality
Food quality varied significantly, with complaints about cold, poorly prepared items, while some praised the freshness and taste of specific menu items.
Cleanliness
The restaurant was noted for its cleanliness, particularly in the dining area and restrooms, although some reviews mentioned issues with dirty bathrooms.
Customer Experience
Mixed reviews on customer experience, with some praising friendly staff and good service, while others reported negative interactions and dissatisfaction with order accuracy.
Operational Efficiency
Many customers experienced slow service and inefficiencies, particularly during busy times, leading to frustration with wait times and order fulfillment.
- DSDrew ShidleNov 5, 20255.0Classic McDonald's
- AEAlissa EtchesonOct 28, 20251.0Staff is rude, no one is trained right, and they over charge for a lot of things that other McDonalds don't.
- CGCian Gallery-SosaOct 28, 20255.0Staff always goes above and beyond. And atmosphere is modern yet comfortable.
- APAva ParishSep 27, 20251.0Absolutely disgraceful service. We waited fifteen minutes for a single cheeseburger, only to be met with pure rudeness. (We were the only ones there) One of the employees actually yelled at a 16-year-old girl just for talking to her friend—nothing inappropriate was said, just a normal conversation. Then, instead of showing an ounce of professionalism, they had the audacity to yell that we “can’t take our business elsewhere.” Excuse me? That’s exactly what we’ll do. If you think it’s acceptable to scream at paying customers and teenagers, you don’t deserve a dime of business. This location is a joke—slow, unprofessional, and downright hostile. Avoid it at all costs.
- DNDiana NuñezSep 13, 20253.0This place, usually has a nice team, but, today 9/13/25 morning, they don't. There is not the same crew. They serve a warm coffee and they had not good attitude to answer our questions. Is so 😔
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Vandalia, IL?
McDonald's in Vandalia, IL is open daily from 5:00 AM to 11:00 PM, with extended hours until 11:30 PM on Fridays and Saturdays.
When is the drive-thru at McDonald's in Vandalia, IL open?
The drive-thru operates daily from 5:00 AM to 11:00 PM, except Fridays and Saturdays when it stays open until 11:30 PM.
What are the delivery hours for McDonald's in Vandalia, IL?
Delivery service is available daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer curbside pickup for orders?
Yes, this McDonald's offers curbside pickup as part of its pickup and delivery services.
How can customers place orders online for McDonald's Vandalia?
Customers can place orders online via the delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on Apple and Android.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there other fast food restaurants near McDonald's in Vandalia?
Yes, nearby fast food options include Wendy's, Sonic Drive-In, Dairy Queen, and Arby's, providing a variety of choices for customers in the area.
What nearby places can customers visit before or after their meal at McDonald's?
Customers can visit nearby attractions such as ALDI USA for grocery shopping, LPHS Thrift Store for community finds, or Jay's Inn if staying overnight in Vandalia.
How can customers traveling on I-70 access McDonald's in Vandalia?
Travelers on I-70, Illinois, can conveniently stop at McDonald's located at 820 Veterans Ave in Vandalia, providing easy access to food and refreshments.
Does McDonald's Vandalia offer WiFi and mobile ordering services?
Yes, this location offers free WiFi and supports mobile ordering through their app and website for customer convenience.