Burger King

3.6
380 reviews

About

Fast Food RestaurantBurger JointBreakfast RestaurantRestaurant Delivery ServiceTake Out Restaurant
There's a Burger King® restaurant near you at 701 Veterans Ave. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Vandalia, IL serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Burger King
701 Veterans Ave, Vandalia, IL
62471, United States

Hours

Reviews

3.6
380 reviews
5 stars
148
4 stars
86
3 stars
50
2 stars
29
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold, burnt, or improperly prepared items.

Service Speed

Numerous reviews highlighted slow service and long wait times, particularly during busy hours.

Staff Attitude

While some customers praised the friendliness of the staff, others noted unprofessional behavior from management and inconsistent service.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.

Order Accuracy

There were multiple complaints about incorrect orders and missing items, leading to customer dissatisfaction.
  • NA
    Nathan Alderson
    Nov 26, 2025
    1.0
    Well my kids were excited to play on the playground but they had it closed. Probably because they are to lazy to clean it. Also my kids have Halloween chicken nuggets buts its literally the day before Thanksgiving. It also took very long to recieve our food. All in all its not a very good location I would avoid this berger king.
  • KK
    Kayla Kayla
    Nov 20, 2025
    1.0
    During my last visit I received decent service as in the cashier was very kind and attentive. However, when I received my food (chicken fries) they were cold, rubbery, hard, chunky, and just tasted absolutely atrocious. Sadly, I ended up having to throw them all away. I am extremely disappointed in the quality of the food from this location these days. Even when I ask for them to be made fresh they are burnt to a crisp. 😔😞 It is what it is. 😟🥺 Buyers beware. Don’t end up with buyer’s remorse. Take it from me.
  • KU
    Kayla Ulsas
    Nov 20, 2025
    1.0
    The service I received was dead on, people were kind and attentive. As a child, I used to go to BK a lot, maybe even more so than McDonald’s honestly. However, flash forward to 2025 and I am just highly disappointed in the quality of the food these days. I used to love getting chicken fries (my favorite) but whether I ask for them made cook to order or not they just taste atrocious. If I don’t say made cook to order I get them and they are rubbery and hard and chunky. It’s truly appalling. If I do say made cook to order they are hot and crispy but they’re also burnt. I just give up. It is what it is. 😔😞 Just thought y’all should know.
  • TP
    Tiggy Picky
    Oct 25, 2025
    1.0
    Cold food slow workers and I only ordered a child's chicken nugget combo took me 23 min to get and it had been sitting up there for awhile when I asked where it was they grabbed from the pile that had been collected. Will NOT BE BACK
  • TH
    Tim Hill
    Oct 12, 2025
    1.0
    We went in store and set down to decide what to order and whenI went to orderI waited and no one came to take my order.I waited and no one ever can to take my ordet so we left.

Frequently Asked Questions About Burger King

I would like to check the balance of my Crown Card

Please visit bk.wgiftcard.com for more details on your Crown Card balance and account information.

I would like to apply to a position at Burger King. How can I do this?

We look forward to reviewing your application! Please visit careers.bk.com or contact one of our restaurant locations here to apply: bk.com/store-locator