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Arby's

4.1
(477 reviews)
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Business Details

721 Veteran's Pwky, Vandalia, IL
62471, United States
(618) 283-9385
http://www.arbys.com/locations/us/il/vandalia/721-veteran's-pwky/store-7997
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
721 Veteran's Pwky, Vandalia, IL
62471, United States

Hours

Reviews

4.1
477 reviews
5 stars
224
4 stars
144
3 stars
66
2 stars
25
1 star
18

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the cleanliness of the restaurant, noting spotless dining areas and restrooms.

Service Quality

Overall, the staff received positive feedback for being friendly, fast, and accommodating, with several instances of going above and beyond for customers.

Food Quality

While many enjoyed the food, there were mixed reviews regarding the freshness and temperature of certain items, particularly fries and sandwiches.

Order Accuracy

There were several complaints about incorrect orders, indicating a need for improvement in order accuracy.
  • CH
    Cheryl Hayward
    Feb 24, 2026
    4.0
    Only ordered a half lb. Arby's. Caleb assisted with obtain 2 sauces and out the door... No napkins in bag. So sad. I went inside.
  • KK
    Kimberly
    Feb 5, 2026
    5.0
    First time at this location, it was 9:33 pm. It was clean. The associate was friendly. There screens shut down as we were looking so he gave us the attached menu. I had the honey mustard chicken wrap. The chicken was crispy, the honey mustard mixed with the cheese was very yummy. I definitely was glad I tried this. The potato cakes were good as well. We will return some time in the future.
  • MC
    Michael Campbell
    Jun 25, 2021
    5.0
    Good food, good service. The brisket was excellent.
  • EK
    Elaine Kraft
    Mar 8, 2020
    5.0
    Fresh. Hot. Tasty
  • RH
    Remote Hog
    Jul 10, 2018
    5.0
    Great Arby's, the staff are always nice and courteous. I absolutely live their chicken strips, and of course, the beef and cheddar is always stellar. Something I have eaten since the first Arby's opened up around where I used to live. It's just a really great place for fast food.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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