Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,109 reviews
5 stars
395
4 stars
207
3 stars
200
2 stars
88
1 star
219
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported poor food quality, with complaints about cold, old, and improperly prepared items.
Service Issues
Numerous reviews highlighted slow service, order inaccuracies, and rude staff, leading to a negative dining experience.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, unkempt dining areas, and unsanitary conditions.
Positive Experiences
Some customers had positive experiences with friendly staff and quick service, particularly when using the mobile app.
Inconsistent Experience
Overall, customer experiences varied widely, with some praising the food and service while others expressed significant dissatisfaction.
- AMAmy MartinNov 10, 20251.0Worst McDonald's that we've been in. Fries cold & burger was thrown together. Also, took over 15 minutes to get our food.
- HSHarvinder SinghOct 19, 20251.0Food quality is so poor they serve 🤢🤢meat no one can eat, I have to through all the food which I ordered. Soo gross it's like I'm going to vomit 🤮🤮 not recommend to eat here
- MKMark KolOct 18, 20255.0Can’t believe I’m saying this, Big Mac and fish fillet here were really well made and fast service in the afternoon
- KSkenneth sajovieOct 17, 20255.0Good
- OKOleg KOct 8, 20251.0👎👎👎👎👎👎👎👎
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Utica, IL?
McDonald's in Utica, IL is open daily from 5:00 AM to 11:00 PM for regular service.
When is the drive-through at McDonald's in Utica open?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
What delivery hours does McDonald's in Utica offer?
Delivery is available every day from 6:00 AM to 10:00 PM.
Can I place an order for pickup or delivery at McDonald's in Utica?
Yes, McDonald's offers curbside pickup and delivery services.
How can I order from McDonald's using a mobile device?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or order online via their delivery URL.
What payment options are accepted at McDonald's in Utica?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's in Utica have a drive-thru service?
Yes, this McDonald's location features a drive-thru.
What are some nearby restaurants to McDonald's in Utica where I can grab a meal?
Nearby restaurants include Subway, Jimmy John's, and Habaneros Mexican Restaurant Utica IL, offering sandwich and Mexican food options.
What nearby parks can I visit before or after my meal at McDonald's in Utica?
You can visit Mathieson State Park or Starved Rock State Park for outdoor activities near McDonald's.
Where can I find gas stations or convenience stores near McDonald's in Utica?
Nearby gas stations and convenience stores include Love's Travel Stop ATM, Loves LP Gas, Shell, Express Lane, and Casey's General Store.