Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,126 reviews
5 stars
402
4 stars
210
3 stars
203
2 stars
92
1 star
219
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, particularly during busy times, with long wait times for food and orders.
Food Quality
Many reviews highlighted poor food quality, including cold and poorly prepared items, with some customers expressing dissatisfaction with the freshness of the food.
Cleanliness
Numerous customers noted cleanliness issues, including dirty tables and unkempt dining areas, which detracted from their overall experience.
Staff Attitude
Feedback on staff behavior was mixed; while some customers praised friendly service, others reported rude or unhelpful interactions.
- GMGerald Malmfeldt5 days ago3.0It's what you would expect.
- LLLoadthetrailerDec 26, 20254.0Typical McDonald’s, Xmas eve . Genuinely nice staff. Typical McDonald’s food. In a rush and hungry.. Took a lil longer than what I would have liked but asking for no pickle may have put them in a pickle! l
- KKK KrewerDec 19, 20252.0Went through the drivethrough - thought it would be quick. It wasn't. Should have gone to the next exit. Was order taker/cashier overwhelmed? Never spoke to me the whole time i was at the window. Fries were cold and saltless.
- MAMichael AngellDec 19, 20252.0Went to counter to place my order and after 6 mins without anyone around to takey order I left
- JNJim NewmanDec 10, 20253.0It's fricken McDonald's, it looks and tastes like McDonald's and smells like McDonald's. I guess if it didn't, that'd be the bigger issue
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in Utica, IL?
McDonald's in Utica, IL is open daily from 5:00 AM to 11:00 PM for regular service.
When is the drive-through at McDonald's in Utica open?
The drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
What delivery hours does McDonald's in Utica offer?
Delivery is available every day from 6:00 AM to 10:00 PM.
Can I place an order for pickup or delivery at McDonald's in Utica?
Yes, McDonald's offers curbside pickup and delivery services.
How can I order from McDonald's using a mobile device?
You can order using the McDonald's app available on the Apple App Store and Google Play Store, or order online via their delivery URL.
What payment options are accepted at McDonald's in Utica?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does McDonald's in Utica have a drive-thru service?
Yes, this McDonald's location features a drive-thru.
What are some nearby restaurants to McDonald's in Utica where I can grab a meal?
Nearby restaurants include Subway, Jimmy John's, and Habaneros Mexican Restaurant Utica IL, offering sandwich and Mexican food options.
What nearby parks can I visit before or after my meal at McDonald's in Utica?
You can visit Mathieson State Park or Starved Rock State Park for outdoor activities near McDonald's.
Where can I find gas stations or convenience stores near McDonald's in Utica?
Nearby gas stations and convenience stores include Love's Travel Stop ATM, Loves LP Gas, Shell, Express Lane, and Casey's General Store.