Taco Bell

3.7
1110 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1003 University in Urbana. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1003 University, Urbana, IL
61801, United States

Hours

Reviews

3.7
1,110 reviews
5 stars
460
4 stars
254
3 stars
159
2 stars
71
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many experiences highlighting poor customer service and lack of care.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and inconsistent food preparation.

Food Quality

While some customers enjoyed the food, many complained about cold, soggy, or poorly made items, indicating a lack of consistency in food quality.

Cleanliness

Several reviews noted cleanliness issues, with some customers expressing concerns about the overall hygiene of the restaurant.

Speed of Service

There were mixed reviews on service speed; some customers praised quick service, while others experienced long waits and delays.
  • KK
    Kemmy Kay
    Nov 14, 2025
    1.0
    We got in the drive thru and gave our login code for the app. the woman yelled that we we had an attitude and were rude when all we said was “hi we have an app code”
  • AK
    Adi Kapoor
    Nov 3, 2025
    2.0
    TacoBell is a favorite of mine. This location specifically has left me disappointed. It was halloweekend at 2am when I ordered online (they close at 3:30am). I understand a bit of a line for the given night, but this was beyond terrible. I was not allowed inside to pick up my order and got stuck in a line until 4am. The people working did their best, but the manager definitely let us all down. I went once again a week afterwards and I was the only one in line. The order still took about 30 minutes despite me ordering online at my apartment. I think many hard workers quit after the halloweekend fiasco. Management is making this location a flop.
  • MB
    Myla Barz
    Oct 31, 2025
    1.0
    Worst drive thru experience at a Taco Bell I've ever had, got handed an open cup of Baja that tasted... off. Customer service was also bad, and they gave my the wrong size for my wife's soda.
  • FT
    Frank Tarshis
    Oct 28, 2025
    2.0
    What I got vs what it's supposed to be
  • SZ
    Stanley Zhu
    Oct 25, 2025
    1.0
    Came by during open hours to find the door locked. Dude working inside just shook his head and looked at me like I was crazy to be at a restaurant when they're open

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell in Urbana?

The drive-through is open from 9:00 AM to 3:00 AM Monday through Thursday and Sunday, and until 3:30 AM on Fridays and Saturdays.

Where is the Taco Bell located in Urbana?

Taco Bell is located at 1003 University, Urbana, IL 61801, USA.