Brand Certified
Subway
3.7(221 reviews)
Certified by Subway • Mar 01, 2026
Business Details
802 W University, Urbana, IL
61801, United States
Certified by Subway • Mar 01, 2026
(217) 367-1400
Certified by Subway • Mar 01, 2026
https://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Urbana Subway® Restaurant at 802 W University brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
3.7
221 reviews
5 stars
95
4 stars
45
3 stars
28
2 stars
15
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, leading to uncomfortable experiences for customers.
Food Quality
Mixed feedback on food quality, with some customers enjoying their sandwiches while others complained about portion sizes and ingredient availability.
Cleanliness
Some customers noted cleanliness in the store, while others reported unsanitary conditions and unclean tables.
Service Speed
Several reviews mentioned slow service, particularly during busy times, with some customers expressing frustration over long wait times.
Pricing Issues
Customers reported confusion and dissatisfaction with pricing, including being overcharged or not receiving expected discounts.
- ZZZhanshuo ZhangFeb 21, 20261.0The two workers/girls here are extremely rude and mad on customers. They actually bully customers and hate to be there. They throw tempers to customers for no reasons. They actually ruin my day, and I actually never experienced any of this from any other shops before! Also I get 10 dollar just get a tiny piece of a sandwich which is so expensive.
- PCPablo ChavezFeb 21, 20261.0Placed an order online, came to pick it up and still wasn’t even started. The lady at the counter said it’ll be a while even tho It took me 30 mins to get to subway. The two older ladies are rude and need a new job. They had the younger girl making all the subs. Horrible service .
- RRRDFeb 1, 20261.0The girl who helped me was rude, unfriendly and gave the impression she did not want me to be there. The interaction felt uncomfortable and unwelcoming which is disappointing as I usually get welcoming customer service from Subway.
- CFCody FryDec 31, 20251.0I would say there's probably a reason that Subways are dying the employee might have been the rudest person that I've ever met and the sandwich was $16 those two things paired together with Deli lunch meat really doesn't equal out to an experience I want to come back for. Sorry you're open on New Years Eve but let's still be people to each other.
- AJAutumn JamesDec 31, 20251.0The girl working there was so rude it was unreal. She was clearly distracted by the dude in there who she was hanging out with. It was a problem for her to do her job. Not to mention the sandwich was somehow $16 😂. Def won't be back to any subway again. Whoever the girl working on new years eve 2025 is needs to be fired.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 802 W University, Urbana?
Subway at 802 W University is open daily from 9:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.
Does Subway at 802 W University offer delivery and curbside pickup services?
Yes, this Subway location offers both curbside pickup and delivery services for your convenience.
What meals does Subway at 802 W University serve?
This Subway serves breakfast, lunch, and dinner.
Does Subway at 802 W University provide catering services?
Yes, Subway at this location offers catering services to meet your event needs.
Can I dine in at Subway located at 802 W University?
Yes, this Subway restaurant serves dine-in customers in addition to takeout options.
Where can I find the menu for Subway at 802 W University?
You can view the menu online at https://subway.com/en-us/restaurant/6399-0/menu/.
What is the phone number for Subway at 802 W University?
The phone number is +1 217-367-1400.
Which nearby healthcare facilities are close to Subway at 802 W University?
Nearby healthcare places include Carle Foundation Hospital, Carle Hearing Services, Carle Clinic ECHO Program, and Carle Cancer Center, convenient for visiting Subway before or after your appointments.
Are there nearby accommodations near Subway at 802 W University for visitors?
Yes, nearby accommodations include Yugo Guest Suites and Yugo Urbana Illinois, making it easy for visitors to grab a bite at Subway during their stay.
What other dining options are near Subway at 802 W University?
Nearby dining options include Bakelab bakery and cafe as well as Einstein Bros. Bagels, providing a variety of food choices around Subway.
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