Subway

3.7
215 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Urbana Subway® Restaurant at 802 W University brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
802 W University, Urbana, IL
61801, United States

Hours

Reviews

3.7
215 reviews
5 stars
93
4 stars
45
3 stars
28
2 stars
14
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed, with some praising friendly staff while others report rudeness and poor service.

Food Quality

Food quality is inconsistent; some customers enjoyed their sandwiches while others complained about portion sizes and ingredient availability.

Cleanliness

The restaurant is generally reported as clean, but there are instances of uncleanliness and poor hygiene practices noted by customers.

Service Speed

Many reviews mention slow service, particularly during busy times, leading to long wait times for orders.

Order Accuracy

There are frequent complaints about incorrect orders and lack of responsiveness to issues with orders.
  • CF
    Cody Fry
    Dec 31, 2025
    1.0
    I would say there's probably a reason that Subways are dying the employee might have been the rudest person that I've ever met and the sandwich was $16 those two things paired together with Deli lunch meat really doesn't equal out to an experience I want to come back for. Sorry you're open on New Years Eve but let's still be people to each other.
  • AJ
    Autumn James
    Dec 31, 2025
    1.0
    The girl working there was so rude it was unreal. She was clearly distracted by the dude in there who she was hanging out with. It was a problem for her to do her job. Not to mention the sandwich was somehow $16 😂. Def won't be back to any subway again. Whoever the girl working on new years eve 2025 is needs to be fired.
  • AG
    Armando Gomez
    Dec 19, 2025
    3.0
    The food was pretty good, very limited avocado on chicken avacado sandwich. Light options
  • AA
    Aiden
    Dec 14, 2025
    1.0
    The girl who works here is very rude and disrespectful. What a shame
  • EE
    Edward
    Nov 16, 2025
    1.0
    Subway continues to be a scam. Has anyone ever had a sandwich that looked even remotely like the ones in the pictures? They show a sandwich packed high with ingredients but give you one where the filling is invisible. It looks like just a loaf of bread. It's a joke now and always has been.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 802 W University, Urbana?

Subway at 802 W University is open daily from 9:00 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Does Subway at 802 W University offer delivery and curbside pickup services?

Yes, this Subway location offers both curbside pickup and delivery services for your convenience.