Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Urbana Subway® Restaurant at 701 S Gregory Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.2
172 reviews
5 stars
118
4 stars
17
3 stars
9
2 stars
3
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and attentive service, particularly highlighting staff members like Ashmita for their kindness and efficiency.
Food Quality
The food received positive remarks for being fresh and tasty, with several customers noting generous portions.
Cleanliness
The location was frequently described as clean and well-maintained, contributing to a pleasant dining experience.
Customer Complaints
Some customers reported issues with staff behavior, including rudeness and unprofessional handling of complaints, which negatively impacted their experience.
- CKCristy K3 days ago5.0I work on campus and come to eat at this Subway on occasion - it’s my favorite one in town! Every time I show up, the staff always greet me with smiles and kindness, and have nearly memorized my favorite sub requests. Food is always good quality and well stocked, they listen attentively and patiently to my customizations. I always look forward to walking in there, I’m made to feel special there.
- ASAadya SharmaDec 20, 20255.0Amazing service, very quick staff was very kind friendly and quick!! Would recommend to anyone
- JJJamesDec 16, 20251.0The only problem at this store is one staff member. She made repeated mistakes, became aggressive toward a customer instead of taking responsibility, and handled the situation unprofessionally.
- DKDean KimDec 16, 20251.0Ordered from this Subway twice in a row and both times my order was made incorrectly. I paid extra for additional meat, but it was not included. After I contacted the store, they immediately called me and told me to come back. I explained that I had already traveled a long distance and asked for a refund instead. They insisted that I must physically return to the store and hand back the sandwich to get a refund. When I refused because that was unreasonable, they blocked my phone number. Mistakes can happen, but the way this was handled was completely unprofessional. Blocking a customer instead of resolving a clear error is unacceptable. Management seriously needs to address staff behavior and customer service standards at this location.
- DDDKDec 12, 20251.0(Here's your $2 review) I’ve been to countless Subway locations, but this is the only one that puts extra vegetables in such a way. They will ignore your requests, and the owner of this branch clearly doesn’t care about customer service. The staff at the counter doesn’t even know how to process a basic refund.
Frequently Asked Questions About Subway
What types of food does Subway at 701 S Gregory Street offer?
Subway offers Footlongs, 6” sandwiches, wraps, salads, fresh-baked bread, fresh-cut veggies, proteins, and cookies.
What are the operating hours of Subway at 701 S Gregory Street?
Open Monday to Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 10:00 PM.
Does this Subway location offer catering services?
Yes, this Subway location provides catering services for your events and gatherings.
Can I order Subway online or via an app?
Yes, you can order quickly and easily through the Subway app or online via their menu and ordering site.
What meal times are served at this Subway?
Subway serves breakfast, lunch, and dinner at this location.
What pickup and delivery options are available at Subway on S Gregory Street?
You can choose in-store pickup, curbside pickup, or delivery for your Subway orders.
Is dine-in available at Subway 701 S Gregory Street?
Yes, this Subway location offers dine-in service for customers.
What nearby food options are available around Subway at 701 S Gregory Street?
Nearby you can find Basil Thai At Urbana for Thai cuisine, Sandella's Flatbread Cafe for sandwiches, bb.q Chicken for barbecue, Rosati's Pizza for pizza, Bab Plus Korean Restaurant, Starbucks, and KoFusion sushi restaurant.
Are there any nearby university campuses or facilities near Subway at 701 S Gregory Street?
Yes, the University of Illinois School of Music, University of Illinois Black Chorus, University of Illinois School of Social Work, and the main University of Illinois campus are close by.
What are some nearby coffee shops or cafes around Subway at 701 S Gregory Street?
Nearby coffee shops and cafes include Caffe Bene and Starbucks, great spots to visit before or after your Subway meal.