Brand Certified
Papa Johns Pizza
3.3(187 reviews)
Certified by Papa Johns Pizza • Mar 01, 2026
Business Details
1307 East Florida Avenue, Urbana, IL
61801, United States
Certified by Papa Johns Pizza • Mar 01, 2026
(217) 384-7272
Certified by Papa Johns Pizza • Mar 01, 2026
https://locations.papajohns.com/united-states/il/61801/urbana/1307-east-florida-avenue
Certified by Papa Johns Pizza • Mar 01, 2026
About
Certified by Papa Johns Pizza • Mar 01, 2026
Pizza RestaurantPapa John's
At Papa Johns Pizza in Urbana, IL, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Urbana pizza for any occasion. Call us for pizza delivery in Urbana or stop by 1307 East Florida Avenue for carryout to order the best pizza in Urbana, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Certified by Papa Johns Pizza • Mar 01, 2026
Hours
Certified by Papa Johns Pizza • Mar 01, 2026
Reviews
3.3
187 reviews
5 stars
79
4 stars
25
3 stars
18
2 stars
8
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unprofessional behavior from staff and difficulty resolving issues.
Delivery Issues
Many customers experienced late deliveries, incorrect orders, and problems with the delivery service, particularly with DoorDash.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including overcooked pizzas, missing toppings, and unsatisfactory preparation.
Staff Performance
While some customers praised individual staff members for their friendliness and hard work, many noted a chaotic environment and lack of urgency during busy times.
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, leading to frustration and disappointment.
- JPJordan PerezFeb 7, 20261.0Bad customer service.
- DBDee boss30Jan 17, 20265.0They where fast
- MGMichael GilDec 12, 20251.0I just ordered a large pizza and I check the app to see if it been delivered. It said that it had been delivered but was never at my door. Didn’t hear a knock or nothing. I went outside to see if I can see the pizza delivery Person And the neighbour tells me that the delivery Person went to the other building adjacent to the apartment building I stay in. I’m already pissed off That I have to walk to the other building to get my order But as soon as I get back into my apartment I open the pizza box and one of the slices is missing. I cannot even make this up. I am so mad right now. I called the store to let them know about my order and to see if I can get a new order to replace the one I got. Whoever answered the phone told me that since they Do their deliveries through DoorDash, I will have to personally call DoorDash and talk to them even though To Resolve the matter . Even though I never order from DoorDash, I ordered directly off the website website to order my pizza. The photo that I took is what I got. I normally order from Papa John’s all the time, but this restaurant is the worst. The guy who answered the phone Wasn’t professional or try tohelp me resolve this issue. They didn’t offer To replace this pizza and now I’m just sitting here with this piece of crap that I can’t even eat because I don’t know if it’s even safe for me to Even eat. I would not never order from these people ever again the customer service, Quality, is down right BAD!!!!!!! The staff is unhelpful, and I would not prefer To eat from them, even if there was a given free pizza out. The only reason I’m giving them one star is because I can’t give them no stars.
- WFWesley FordMar 14, 20215.0Papa John's, or as I like to call it, Daddy John's, is delicious. Can't go wrong and it just feels right. The menu options are unique and plentiful. Overall, one of the best pizza establishments around.
- PVPete VandeplanckOct 19, 20204.0Tried the meatball papadila, first time. It was nice and hot but only okay. Crust too brittle, not much sauce..
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Urbana, IL?
Papa Johns Pizza delivers Monday through Thursday from 9:30 AM to midnight, Friday and Saturday from 9:30 AM to 1:00 AM, and Sunday from 11:00 AM to midnight.
Can I place an order for carryout at Papa Johns Pizza in Urbana?
Yes, carryout service is available with hours matching delivery times: Monday to Thursday 9:30 AM to midnight, Friday and Saturday until 1:00 AM, and Sunday from 11:00 AM to midnight.
What types of food products does Papa Johns Pizza offer?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns provides no-contact delivery services for your safety and convenience.
How can I order Papa Johns Pizza online?
You can order online for delivery or carryout through the Papa Johns website or their app on iOS and Android.
Where is Papa Johns Pizza located in Urbana?
It is located at 1307 East Florida Avenue, Urbana, IL 61801.
What are some nearby places of interest to Papa Johns Pizza in Urbana?
Nearby places include R & H Cab taxi service, Logistic Natural Hair Care School, Fabulous Thread Salon beauty salon, and the ASPCA Animal Poison Control Center.
Is there a nearby taxi service I can use to get to Papa Johns Pizza?
Yes, R & H Cab, a taxi and airport shuttle service, is located nearby to help you travel to and from Papa Johns.
Are there beauty salons close to Papa Johns Pizza where I could go before or after my meal?
You can visit nearby beauty salons such as Logistic Natural Hair Care School, Fabulous Thread Salon, and Service Barber Shop near Papa Johns Pizza.
What dining options are available near Papa Johns Pizza for variety?
Nearby dining options include Sunny China Buffet and McDonald's fast food restaurants if you're looking for different cuisines.
Brand Certified Facts from Papa Johns Pizza
Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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