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McDonald's

3.5
(1671 reviews)

Business Details

601 N Cunningham, Urbana, IL
61801, United States
(217) 367-3722
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
601 N Cunningham, Urbana, IL
61801, United States

Hours

Reviews

3.5
1,671 reviews
5 stars
555
4 stars
377
3 stars
322
2 stars
124
1 star
293

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, especially when ordering in person.

Staff Performance

Customer experiences with staff varied widely; some praised friendly and helpful service, while others reported rudeness and lack of professionalism.

Food Quality

Food quality was inconsistent, with some customers receiving fresh and hot meals, while others complained about cold or poorly prepared food.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty conditions and unsanitary bathrooms.

Service Speed

Service speed was frequently criticized, with many customers experiencing long wait times in both drive-thru and dine-in.
  • JF
    Jay Flow
    Feb 1, 2026
    3.0
    I would say over all this is an ok mcdonalds but there is this one older guy that works at this mcdonalds. He seems very sweet but he does hand me my cup with at least 3 figures in the cup. He also doesn't know how the scanning /codes in the app works for the deals in app that you can redeem at the resturant. And the only time I get a wrong order is when he is working..
  • CK
    Corinne Kimme
    Jan 2, 2026
    5.0
    Three people helped myself and my daughter while we dined in. Amanda and Tayja were the two ladies I was able to get their names and the young man who took our order I didn't see a name, the staff/crew did an amazing job. Super curious, kind, patient, able to navigate app on my phone to fix a problem. All together this store needs recognized for their 5 star attitudes and service. I will be returning. And telling others about this amazing experience.
  • JA
    Juan Ariel
    Dec 12, 2025
    1.0
    Dejamos la troca estacionada done muchos lo hacen. Pero el mantenimiento nos mandó a sacarla de una manera agresiva. todavía estábamos desayunando a gusto. Pero nos corrieron del lugar. Y eso no es la manera de tratar el cliente.
  • PD
    Pedro Diego
    Dec 12, 2025
    1.0
    No nos trataron bien, nos echaron del lugar por tener estacionado una troca en donde muchas personas lo hacen, nos corieron de uno manera agresiva por un personal de mantenimiento.
  • CW
    CHICO WELL
    Dec 12, 2025
    1.0
    Estaciónamos la troca donde muchas personas lo estacionan. Pero el mantenimiento no mandó sacarla en una manera agresiva. Y todavía estábamos desayunando. Eso no es la manera de tratar la gente. Gracias

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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