Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,657 reviews
5 stars
546
4 stars
375
3 stars
319
2 stars
123
1 star
294
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of friendly and rude service, with some customers praising staff while others report unprofessional behavior and communication issues.
Food Quality
Customers frequently mention inconsistent food quality, with reports of hot and fresh items contrasted by complaints of cold or poorly prepared food.
Order Accuracy
Many reviews highlight issues with order accuracy, including receiving incorrect items and missing orders, leading to customer frustration.
Cleanliness
While some customers appreciate the cleanliness of the restaurant, others report dirty conditions and unsanitary bathrooms.
Drive-Thru Experience
The drive-thru service receives mixed reviews, with some praising efficiency while others report long waits and order mix-ups.
- CSC S1 day ago1.0The Absolute Worst! They messed up my order 3x. The woman at the window Does Not Speak English…. How is this Even a good idea? Then talk about Rude! The manager (?) tried arguing with me, as if I don’t know what I eat. After 3 trips Inside, we got our food and it was awful. Who Owns this place? I think you need to get your restaurant in order.
- ENEl Negroo3 days ago1.0They older African-American lady in the morning is very rude and very disrespectful. They did not greet customers if she talk to me like I was her child, and I got a mama and it is not her next time she can talk to my mama
- BTBryan Trail4 days ago5.0Always great service here! One of the best McDonald's you can go to!
- JRJay R6 days ago5.0Staff was extremely friendly in the drive thru. Cashier was really fast and extremely polite, And when I went to pick up my food I forgot to order a medium fry and the Drive-Thru Attendant was really nice and gave me a free medium fry. 10/10 service
- JDJason DelonckerOct 11, 20251.0They responded to my review by saying contact customer service and that went no where. THEY JUST DONT CARE. Flat out, ask the employer question.And they lie right to your face.Expect you to believe it. It's this restaurant lacks in customer service and communication with their customers.But I guess it's par for the cores for mcdonald's.It's very disappointing
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 601 N Cunningham, Urbana, IL?
McDonald's at 601 N Cunningham in Urbana, IL is open 24 hours every day, Monday through Sunday.
Does this McDonald's location offer delivery services?
Yes, delivery is available 24/7 at this location, including same day and no contact delivery.
Is there a drive-thru available at the McDonald's in Urbana?
Yes, this McDonald's has a drive-thru that operates 24 hours daily.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services can I expect at this McDonald's?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Where can I view the full menu for McDonald's Urbana location?
The menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
How can I place an order online or via app for this McDonald's?
You can order online at https://mcdonalds.smart.link/mjuu1ggdi or via the McDonald's App on iOS or Android.
What other fast food restaurants are near McDonald's on N Cunningham in Urbana?
Nearby fast food options include Arby's, Wendy's, and Skinni Girl Yogurt (a frozen yogurt shop).
Are there any nearby restaurants offering Mexican cuisine close to McDonald's?
Yes, La Morenita Mexican, Los Paisas food truck, and La Mixteca Restaurant are all nearby Mexican dining options.
What automotive services are available near McDonald's at 601 N Cunningham?
Nearby automotive services include Ivey Auto Body Specialist, Urbana True Tires, TRUE TIRE & AUTOMOTIVE CO, M & M Auto Repair, and M&M Auto Sales.