McDonald's

3.3
670 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1705 S Philo Road, Urbana, IL
61801, United States

Hours

Reviews

3.3
670 reviews
5 stars
204
4 stars
131
3 stars
118
2 stars
67
1 star
150

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, incorrect orders, and unresponsive staff, particularly during drive-thru and curbside pickups.

Dining Room Access

Numerous reviews mentioned that the dining room is often closed, forcing customers to use the drive-thru, which is inconvenient for those without cars.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others reported cold or poorly prepared food.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others experienced rudeness and lack of professionalism.
  • LP
    Latasha Pickett
    Jan 4, 2026
    1.0
    I did been trying to call McDonald so they hung on me up .. that they not done get vegetables and mayo make this dry
  • AQ
    Amber Qualters
    Dec 13, 2025
    1.0
    We ordered before they were even close to closing and we got here and the guy working the window told us they were closed till we showed the order number. He told us one second and went and hid and is still hiding at 11:06. We’ve been here over 20 minutes.
  • AA
    AMANDA ACUNA
    Nov 19, 2025
    1.0
    ordered through the app, but your dining room suddenly closed without notice. When that happens, my order gets canceled and I lose access to the deal I used for about 15 minutes. That leaves me standing outside waiting for no reason — especially since the lobby is closed and the only option is the drive-thru. If a customer doesn’t have a car, we’re basically stuck. This is extremely inconvenient and needs to be addressed.
  • VP
    Vincent Perillo
    Oct 28, 2025
    4.0
    Big Mac, fries and a root beer. Nothing special.
  • LC
    LISA CRAGHEAD
    Oct 25, 2025
    4.0
    Friendly, but drive-thru line was a little slow just after 1 pm. Service for me was quick though.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1705 S Philo Road, Urbana?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.