Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly during busy hours.
Dining Experience
The dining area is often closed, leading to frustration for customers who prefer to eat inside.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or incorrect items, while others praised the freshness.
Staff Friendliness
While some staff members were noted for their friendliness, others were described as rude or unhelpful.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect modifications.
AA
AMANDA ACUNA
5 days ago
1.0
ordered through the app, but your dining room suddenly closed without notice. When that happens, my order gets canceled and I lose access to the deal I used for about 15 minutes. That leaves me standing outside waiting for no reason — especially since the lobby is closed and the only option is the drive-thru. If a customer doesn’t have a car, we’re basically stuck. This is extremely inconvenient and needs to be addressed.
VP
Vincent Perillo
Oct 28, 2025
4.0
Big Mac, fries and a root beer. Nothing special.
LC
LISA CRAGHEAD
Oct 25, 2025
4.0
Friendly, but drive-thru line was a little slow just after 1 pm. Service for me was quick though.
FB
Florencia Bianco
Oct 5, 2025
3.0
I love McDonald’s but this place is always close for dinning in. It’s supposed to be open, but all doors are closed. They just want to work with drive through apparently.
KG
kayla gene
Oct 1, 2025
1.0
they always have the doors locked. if you place a counter pickup order and have already paid for it in the app, you're screwed. it happens 75% of the time i try to go here. could be 11am, 1pm, 4pm, 7pm, doesn't matter. at least have an employee standing at the door to hand people their orders or turn off the counter pickup option on the app if that's how it's going to be. it's unfair to pay for the food and walk all the way there for literally nothing
What are the regular operating hours for McDonald's at 1705 S Philo Road, Urbana?
McDonald's is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.
Can I order delivery from this McDonald's? What are the delivery hours?
Yes, delivery is available from 5:30 AM to 10:30 PM Monday through Saturday, and from 6:00 AM to 10:30 PM on Sundays.
What delivery and pickup services does McDonald's offer at this location?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods are accepted at McDonald's on S Philo Road?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service.
Is there a mobile app I can use to order from McDonald's at Urbana, IL?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store.
What nearby places can I visit before or after dining at McDonald's on S Philo Road?
Nearby places include Sunny China Buffet for more dining options, Fabulous Thread Salon for beauty services, and Marathon Gas for refueling your vehicle.
Are there any nearby financial services close to McDonald's at Urbana, IL?
Yes, TNL Car Title Loans and Bitcoin Depot are nearby financial service locations where you can attend to financial needs before or after your visit.
What entertainment or sports-related places are near this McDonald's?
Midwest Scuba Center, a scuba diving center, is close by if you enjoy sporting activities and want to explore scuba diving options.