McDonald's

3.3
668 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1705 S Philo Road, Urbana, IL
61801, United States

Hours

Reviews

3.3
668 reviews
5 stars
203
4 stars
131
3 stars
118
2 stars
67
1 star
149

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unresponsive staff, particularly during busy hours.

Dining Experience

The dining area is often closed, leading to frustration for customers who prefer to eat inside.

Food Quality

Mixed reviews on food quality, with some customers receiving cold or incorrect items, while others praised the freshness.

Staff Friendliness

While some staff members were noted for their friendliness, others were described as rude or unhelpful.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect modifications.
  • AA
    AMANDA ACUNA
    5 days ago
    1.0
    ordered through the app, but your dining room suddenly closed without notice. When that happens, my order gets canceled and I lose access to the deal I used for about 15 minutes. That leaves me standing outside waiting for no reason — especially since the lobby is closed and the only option is the drive-thru. If a customer doesn’t have a car, we’re basically stuck. This is extremely inconvenient and needs to be addressed.
  • VP
    Vincent Perillo
    Oct 28, 2025
    4.0
    Big Mac, fries and a root beer. Nothing special.
  • LC
    LISA CRAGHEAD
    Oct 25, 2025
    4.0
    Friendly, but drive-thru line was a little slow just after 1 pm. Service for me was quick though.
  • FB
    Florencia Bianco
    Oct 5, 2025
    3.0
    I love McDonald’s but this place is always close for dinning in. It’s supposed to be open, but all doors are closed. They just want to work with drive through apparently.
  • KG
    kayla gene
    Oct 1, 2025
    1.0
    they always have the doors locked. if you place a counter pickup order and have already paid for it in the app, you're screwed. it happens 75% of the time i try to go here. could be 11am, 1pm, 4pm, 7pm, doesn't matter. at least have an employee standing at the door to hand people their orders or turn off the counter pickup option on the app if that's how it's going to be. it's unfair to pay for the food and walk all the way there for literally nothing

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1705 S Philo Road, Urbana?

McDonald's is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.

What are the drive-through hours at this McDonald's location?

The drive-through is open from 5:30 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sundays.