Customer Service
Mixed reviews on customer service; some employees are praised for friendliness while others are criticized for rudeness and lack of attention.
Order Accuracy
Frequent issues with incorrect orders and modifications not being followed, leading to customer frustration.
Delivery Speed
Delivery times are often slow, with many customers reporting waits of over an hour, contradicting the brand's 'freaky fast' promise.
Food Quality
Generally positive feedback on the quality and taste of sandwiches, though some customers report inconsistencies.
Cleanliness
The restaurant is noted for being clean, contributing positively to the overall dining experience.