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Jimmy John's

3.8
(189 reviews)
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Business Details

807 S Lincoln Ave, Urbana, IL
61801, United States
(217) 328-3100
https://locations.jimmyjohns.com/il/urbana/sandwiches-9008.html

About

Sandwich Restaurant

Location

Jimmy John's
807 S Lincoln Ave, Urbana, IL
61801, United States

Hours

Reviews

3.8
189 reviews
5 stars
93
4 stars
38
3 stars
12
2 stars
13
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly, while others are criticized for rudeness and lack of attention.

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly with customizations.

Delivery Speed

Many customers report slow delivery times, often exceeding the expected duration, leading to frustration.

Food Quality

Generally positive feedback on the quality and taste of the sandwiches, though some customers have received subpar items.

Cleanliness

Positive remarks about the cleanliness of the restaurant, contributing to a pleasant dining experience.
  • AB
    Andrew Breeze
    Dec 10, 2025
    1.0
    it’s not that bad of a spot if the employees aren’t sucked into their phone enough to completely ignore you walked into the store and are at the counter.
  • TE
    Tarisha Morris El
    Sep 26, 2025
    1.0
    I come in frequently. I’m never greeted when I come in even though they greet other people who come in after me. The environment is cold. No customer service and it seems like they want you out of their way as soon as possible. If it wasnt so convenient and close to me, I’d leave this location alone for good.
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Certified March 01, 2026Yext Knowledge Graph
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