Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers praised the delicious bagels and sandwiches, but some reported issues with freshness and preparation.
Customer Service
Feedback on service was mixed; while some employees were noted as friendly and efficient, others were described as rude or unhelpful.
Cleanliness
The establishment was generally considered clean, although some reviews mentioned unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders or lack of attention to dietary restrictions.
Atmosphere
The ambiance was appreciated for being cozy and inviting, making it a good spot for breakfast or studying.
RS
Rebecca Shaw
Nov 11, 2025
4.0
Good bagel!
VG
Vish Ganesan
Oct 31, 2025
1.0
The photo speaks for itself.
I just found the dead fly after eating more than half of the fruits.
Is this considered a health hazard or is it OK to have a fly in your fruit salad?
EE
EJ
Oct 21, 2025
4.0
Liked everything but the cream cheese spread on my sandwich
EC
Emily Cenzano
Sep 29, 2025
5.0
We enjoy bagels every Sunday morning and they are always fresh and delicious.
AS
Abigail Su
Sep 8, 2025
1.0
I wish I could give 0 stars but I can't
TLDR: If you have allergies or a dietary restriction do NOT come.
I ordered a bacon tomato egg sandwich because it was one of the only sandwiches without cheese. I have a very severe dairy allergy and I have to carry an Epi-pen.
When I ordered I let the worker know of my allergy and to clarify asked if there was any butter, cheese or cream cheese, to which she responded "no it's dairy free". Once I got my order I noticed a creamy white and red sauce, feeling concerned I decided to just make a quick double check online and see if they had an allergy menu. On the online allergy menu I noticed it said the sandwich and tomato spread sauce both contained milk.
So I went back to the front and asked again if it had dairy and what kind of sauce was on my sandwich? She assured me it was dairy free but when I asked about the sauce she said it was indeed tomato spread. Then she made a snipped comment "do you even know what dairy is?". This shocked me, as if I haven't been dealing with a life long dairy allergy. Of course I want to exercise some caution when it comes to my health and I did not expect this kind of demeaning remark to come out of the worker.
Nevertheless I was still worried and she said she could ask her manager, so I asked if she could check the allergy menu as well. Once the manager came out and checked, it turns out the sandwich they served me did have dairy in it. Not once did I get an apology for the snide remark or their mistake. I even heard the same worker making jokes like "oh what if the avocados have dairy".
I will never be coming back and I recommend anyone with allergies or dietary restrictions to avoid this place as well.
Frequently Asked Questions About Einstein Bros. Bagels
What types of food and beverages does Einstein Bros. Bagels offer?
Einstein Bros. Bagels offers fresh-baked bagels, breakfast egg sandwiches, signature lunch sandwiches, coffee including cold brew and blended beverages, pastries, and catering options.
What are the opening hours of Einstein Bros. Bagels in Urbana, IL?
Einstein Bros. Bagels is open Monday to Friday from 6:00 AM to 1:30 PM, Saturdays from 6:00 AM to 1:00 PM, and Sundays from 7:00 AM to 1:00 PM.
Does Einstein Bros. Bagels offer catering services?
Yes, catering is available for breakfast, brunch, lunch, and group orders at Einstein Bros. Bagels.
Can I order ahead or use pickup and delivery services at Einstein Bros. Bagels?
Yes, Einstein Bros. Bagels offers in-store pickup and supports online ordering through their website.
What payment options are accepted at Einstein Bros. Bagels?
They accept various payment methods including American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, Samsung Pay, and Visa.
Is there free parking available at Einstein Bros. Bagels?
Yes, free parking is available at the Einstein Bros. Bagels location in Urbana, IL.
Does Einstein Bros. Bagels provide WiFi and dine-in options?
Yes, the restaurant offers WiFi and dine-in services for guests.
What nearby places of interest can visitors to Einstein Bros. Bagels explore?
Nearby places include the Interdisciplinary Health Sciences Institute, Yugo Urbana Illinois (university housing and hotel), and Bakelab bakery and cafe. Customers can visit these spots before or after enjoying their meal at Einstein Bros. Bagels.
Are there other dining options near Einstein Bros. Bagels?
Yes, nearby dining options include Dairy Queen for ice cream and fast food, Taco Bell for Mexican fast food, Niro’s Gyros for Greek cuisine, Mas Amigos Mexican Restaurant, and Subway for quick sandwiches.
How can students or visitors coming from the nearby university housing at Yugo Urbana Illinois access Einstein Bros. Bagels?
Those staying at Yugo Urbana Illinois can easily visit Einstein Bros. Bagels located at 901 W University Ave for freshly baked bagels and breakfast sandwiches, providing a convenient dining option close to campus housing.