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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(595 reviews)

Business Details

404 W University Ave, Urbana, IL
61801, United States
(217) 328-3513
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Urbana, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
404 W University Ave, Urbana, IL
61801, United States

Hours

Reviews

3.8
595 reviews
5 stars
276
4 stars
128
3 stars
68
2 stars
33
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor and rude service, with staff often seeming uninterested and unhelpful.

Order Accuracy

Frequent complaints about incorrect orders and missing items, with customers advised to double-check their orders.

Food Quality

Mixed reviews on food quality; some found donuts stale or not fresh, while others enjoyed specific items like grilled cheese.

Pricing

Customers expressed dissatisfaction with high prices compared to other locations, with some feeling they were being overcharged.

Cleanliness

Concerns raised about cleanliness in the store, with reports of dirty tables and unsanitary food preparation practices.
  • JS
    Judy Stephan
    Nov 2, 2025
    1.0
    Couldn't understand the drive thru person and she didn't really understand English. Trying to order 2 donuts wasn't worth the hassle. It was $2.00 a piece for a donut!!!
  • 6S
    600 is Squad
    Oct 26, 2025
    1.0
    They don’t use gloves in the back while making your food and they have been stealing money from uber eats users. Don’t go to this store. It may be cheaper than Starbucks but at least Starbucks gives you your food. 25 dollars for a breakfast sandwich hashbrowns and 10 munchkins. And they didn’t even give me the food. Life tests me from time to time and I’m probably failing this one big time. But I really don’t like being robbed
  • BM
    Brooke Martin
    Aug 2, 2020
    5.0
    Drinks always taste great and the workers are very polite. I don't usually go to this dunkin but I think its worth going out of the way to go.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Urbana, IL?

Dunkin' in Urbana, IL is open daily from 5:00 AM to 10:00 PM.

Does Dunkin' Urbana offer delivery and pickup services?

Yes, Dunkin' Urbana offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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