Brand Certified
Arby's
4.0(645 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
509 N Cunningham, Urbana, IL
61801, United States
Certified by Arby's • Mar 01, 2026
(217) 367-5624
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/il/urbana/509-n-cunningham/store-249
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.0
645 reviews
5 stars
290
4 stars
180
3 stars
89
2 stars
31
1 star
55
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Many customers praised the staff for being friendly and courteous, with specific mentions of exceptional service.
Service Issues
Numerous reviews highlighted slow service, incorrect orders, and frequent closures during posted hours.
Food Quality
Feedback on food quality was mixed, with some enjoying the meals while others reported issues like cold or improperly prepared items.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
Cleanliness
The dining area cleanliness received mixed reviews, with some noting it was messy while others found it acceptable.
- JCJIM COMTOIS2 days ago1.0Wait 15 min for someone to acknowledge i was there Lack of help maybe?
- WGWill GrayFeb 15, 20263.0Its what you expect
- TTT TFeb 12, 20265.0The nicest staff I've encountered in a long time. Incredibly friendly, they gave my dogs a chicken tender, too! Give those guys a raise
- MUMatthew UtinskeDec 22, 20253.0Foods good but it's a little slow
- THTom HigginsDec 12, 20251.0Terrible service
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website