Arby's

4.0
641 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
509 N Cunningham, Urbana, IL
61801, United States

Hours

Reviews

4.0
641 reviews
5 stars
288
4 stars
180
3 stars
88
2 stars
31
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times, incorrect orders, and staff being unresponsive or rude.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold or improperly prepared items, particularly roast beef.

Operational Hours

Numerous customers expressed frustration over the restaurant's inconsistent hours, often finding it closed when it was supposed to be open.

Staff Friendliness

While some customers noted friendly and courteous staff, this was inconsistent, with many experiences of unprofessional behavior.

Pricing Concerns

Several reviews mentioned high prices relative to the quality and portion sizes of the food.
  • MU
    Matthew Utinske
    Dec 22, 2025
    3.0
    Foods good but it's a little slow
  • TH
    Tom Higgins
    Dec 12, 2025
    1.0
    Terrible service
  • RC
    r c
    Dec 1, 2025
    5.0
    Missed the curly fries. Best curly fries ever.
  • EZ
    Eric Zaxby
    Nov 29, 2025
    5.0
    Astounding manager Lupe!
  • LK
    Lexie Kirkpatrick
    Oct 26, 2025
    1.0
    9 pm on a Sunday and they're closed. It says they are open until 10 pm. I only wanted a lemonade and curly fries. Sad that I'll never get those.