Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Troy, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
828 reviews
5 stars
451
4 stars
165
3 stars
79
2 stars
30
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including incorrect orders, rude staff, and long wait times.
Product Quality
Inconsistent quality of food and drinks, with complaints about stale items and incorrect customization.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions.
Positive Experiences
Despite the issues, several reviews highlighted friendly staff and good experiences, particularly with specific employees.
Busy Location
The drive-thru and store are often busy, leading to long lines and wait times.
- MHManuel Hernandez4 days ago5.0One of the few Dunkin Open 24/7 If main door open. Walk to drive thru thru knock on window. N they will help you out.
- JGJulie GryzmalaDec 21, 20253.0I picked the wrong time to go. Early morning the line for the drive thru was out the parking lot into the street. Got a dozen and 1/2 donuts assorted. I thought that meant 1 of every donut in the case but we didnt get any white cream filled or any French donuts or blueberry glazed. Also only 1 glazed donut. There were like 5 sprinkle donuts. I guess I should have picked my own instead of ordering assorted. A little dissapointing.
- JGJose GarciaNov 23, 20251.0Went for a large latte ... never say easy on the ice because they'll give you a small latte in large cup ... And another thing, I guess the get paid to just stand there in the back ... but 10 to employees on a Sunday night!? Just talking... maybe they where having a meeting... other than that service was ok.
- GCGrant CarruthersNov 22, 20251.0Out of French Cruller before 9 am again. Always out.
- CHCarrie HeathmanNov 13, 20255.0Wonderful…….
Frequently Asked Questions About Dunkin'
What are the operating hours of the Dunkin' in Troy, IL?
Dunkin' in Troy, IL is open daily from 5:00 AM to 10:00 PM.
What types of meals does Dunkin' in Troy serve?
They serve breakfast, lunch, and brunch meals.
Does this Dunkin' location offer delivery and curbside pickup?
This location offers delivery service but does not offer curbside pickup.
Can I order ahead with the Dunkin' mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both the Apple App Store and Google Play Store for a fast grab and go experience.
What special holiday beverages are available currently?
They offer the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Does Dunkin' in Troy, IL have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
Where is Dunkin' located in Troy, IL?
The Dunkin' is located at 809 Edwardsville Road, Unit 2, in the Madison sublocality within Troy, IL 62294, inside the Travel Centers of America.
What nearby gas stations can customers use when visiting Dunkin'?
Nearby gas stations include BP, Pilot Travel Center, TravelCenters of America, CAT Scale, and the Pilot Electric Vehicle Charging Station, which could be convenient for customers refueling during their visit.
Are there other dining options near the Dunkin' location in Troy?
Yes, nearby dining options include Baskin Robbins for desserts, Jack in the Box and McDonald's for fast food, Arby's for sandwiches, and Dairy Queen Grill & Chill for ice cream and casual meals.
What nearby landmarks can customers visit before or after their Dunkin' stop?
Customers can visit the St Louis Arch, a famous landmark and museum, which is a notable point of interest nearby for sightseeing.