Brand Certified
Dunkin'
4.0(833 reviews)
Certified by Dunkin' • Feb 22, 2026
Business Details
809 Edwardsville Road, Troy, IL
62294, United States
Certified by Dunkin' • Feb 22, 2026
(618) 667-9931
Certified by Dunkin' • Feb 22, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Feb 22, 2026
About
Certified by Dunkin' • Feb 22, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Troy, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Feb 22, 2026
Hours
Certified by Dunkin' • Feb 22, 2026
Reviews
4.0
833 reviews
5 stars
454
4 stars
165
3 stars
79
2 stars
30
1 star
105
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.
Cleanliness
While some customers noted cleanliness, others mentioned dirty tables and unsanitary conditions.
Product Quality
Inconsistent quality of food and drinks was highlighted, with complaints about stale items and incorrect drink preparations.
Positive Experiences
Despite the issues, several customers praised friendly staff and good experiences, particularly with specific employees.
- TTTylerFeb 14, 20265.0Best dunkin i been to in awhile i would come here everyday if I could amazing coffee and amazing service and amazing donuts
- OAOleg AbrosimovFeb 2, 20261.0The coffee is bitter, they can't make decent coffee, and they have terrible customer service.
- TFTeri FeigJan 31, 20265.0The convenience of this Dunkin' location is unmatched, tho, I want to speak on a couple individuals specifically. Kaylin, THANK YOU for making my morning brighter and everyone you encounter - your demeanor and grace is a true gift. Additionally, the store is run by Stacy, who exemplifies true leadership and one of the biggest hearts on the scene - thank you for who you are and what you provide to the community. Whether you're just passing by, have a meetup planned, buzzing through your morning routine, business to tend to, celebrating something special, or having ice cream for breakfast - you can't go wrong✨🤗
- MHManuel HernandezJan 7, 20265.0One of the few Dunkin Open 24/7 If main door open. Walk to drive thru thru knock on window. N they will help you out.
- JGJulie GryzmalaDec 21, 20253.0I picked the wrong time to go. Early morning the line for the drive thru was out the parking lot into the street. Got a dozen and 1/2 donuts assorted. I thought that meant 1 of every donut in the case but we didnt get any white cream filled or any French donuts or blueberry glazed. Also only 1 glazed donut. There were like 5 sprinkle donuts. I guess I should have picked my own instead of ordering assorted. A little dissapointing.
Brand Certified Facts from Dunkin'
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Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
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- Legal business name
- Hours of operation
- Phone number
- Official website