Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,010 reviews
5 stars
401
4 stars
204
3 stars
152
2 stars
75
1 star
178
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates inconsistent customer service, with some staff being friendly and helpful while others display rudeness and lack of care.
Order Accuracy
Multiple reviews highlight frequent issues with incorrect orders, including missing items and wrong food being served.
Cleanliness
The establishment is noted for its cleanliness, particularly in the dining area and restrooms.
Food Quality
Food quality is hit or miss, with some customers receiving fresh and hot meals while others report stale or improperly cooked items.
Service Speed
Service speed varies significantly, with some customers experiencing long wait times, especially during busy hours.
- CCCINEMA CRITICDec 28, 20253.0Just stopped in to use the bthrm. Meat, clean environment and the mgr was nice, but we don't eat here.
- SDSandra DylDec 18, 20255.0We travel a lot, and McDonalds is always a quick stop. This particular McDonalds is a regular stop, because it is close to family. It is one of our 3 favorites! Staff is always cheerful, and the food is always on the table quickly.
- EBEmily BurkeDec 14, 20251.0Placed an order online for pickup, get to the drive thru just to be told they cancelled the order with that not being brought to my attention prior to arriving to pick up my order. We then ask to speak to a manager, the manager Mirea gets to the window and immediately starts giving an attitude, doesn’t try to diffuse the situation in anyway, threatens to call the police because we asked for a receipt on the order or some sort of proof stating the amount of money that was taken from my account for the order - was going to be refunded to my account. The pending payment is still there. If I could give this establishment zero stars, I would. The lack of customer care and the attitude from every employee including management, is absurd. Horrible staff and even more horrible customer service. Especially for the amount of money they are expecting to be paid hourly there. Mirea should be fired, poor excuse for a manager.
- AAA AmDec 10, 20251.0Don’t waste your time or money go to the one on Harlem and 159th. They don’t ever provide the receipt after you pay, drive thru sound doesn’t work, food is sloppily put together so half of the stuff falls out when you lift, and the employees don’t care, super long wait times and since you aren’t given a receipt you can’t check that the order was correct. So after wasting 20 minutes it’s not worth even making a second order.
- TWTacciana WesleyDec 9, 20251.0This place stops serving breakfast at 10:20am…any mobile order placed after that time, your order will be processed, money will be taken, and your food will not be available. Manager says funds will automatically refund back but they don’t. McDonald’s corporate page says contact the store manager. Just a complete run around instead of customer service in providing a different option or a refund.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Tinley Park, IL?
McDonald's in Tinley Park is open 24 hours a day, every day of the week.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24/7.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this McDonald's offers delivery, curbside pickup, same-day delivery, and no-contact delivery services.
Where is this McDonald's located?
It is located at 17171 S Harlem Ave, Tinley Park, IL 60477, USA.
What are the payment options available at this McDonald's?
Payments can be made using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, or Visa.
Is there a mobile app for ordering food from this McDonald's?
Yes, you can order using the McDonald's app available on both the Apple App Store and Google Play Store.
Are there any nearby pet services close to McDonald's?
Yes, Family Pet Clinic and Pooches and Purrs Pet Salon are nearby, ideal if you're dropping off your pets and want to grab a meal afterwards.
What nearby financial services are available around this McDonald's?
Chase bank offering mortgage brokerage and ATM services is close by, useful if you need banking services before or after your visit.
Are there any wellness or spa facilities near this McDonald's?
Nearby wellness options include M Massage and Fortune Spa, perfect spots for relaxation before or after enjoying your meal.
What kind of cuisine does this McDonald's serve?
McDonald's offers a variety of menu options including fast food items like burgers, sandwiches, breakfast, coffee, ice cream, and frozen desserts made with quality ingredients.