McDonald's

3.6
1168 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15920 S Harlem, Tinley Park, IL
60477, United States

Hours

Reviews

3.6
1,168 reviews
5 stars
485
4 stars
243
3 stars
166
2 stars
88
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and efficient service, highlighting specific employees for their exceptional performance.

Order Accuracy

Many reviews indicated issues with incorrect orders, including missing items and wrong food being provided.

Cleanliness

While some customers noted cleanliness in the dining area, others reported that the play area was often dirty and in need of better maintenance.

Food Quality

Feedback on food quality was mixed, with some customers enjoying fresh and hot meals, while others complained about cold or poorly prepared food.

Long Wait Times

Several reviews mentioned long wait times at both the drive-thru and inside the restaurant, particularly during busy hours.
  • JP
    Jim P
    3 days ago
    5.0
    The lady in the drive-thru this evening really Rox. ;-) She was genuinely polite and articulate. Thank you for being a well spoken individual. It truly makes a difference.
  • CF
    Colin Fisher
    Dec 21, 2025
    5.0
    One of the best McDonald’s we’ve been too. Quick and friendly service. Never seen a play place cleaned so thoroughly, Paz (Baz?) was doing an incredible job
  • PB
    Patti Barnett
    Dec 8, 2025
    5.0
    Clean, fast, friendly and I recorded the correct order as always.
  • KS
    Karen Snow
    Nov 28, 2025
    2.0
    Had to send the bags back 3 times because order was not right. Even gave the employee the receipt and still came back wrong. Finally took what was given and still was wrong.
  • AD
    Anthony D
    Nov 25, 2025
    5.0
    Came thru drive thru second time coming to this location, food is fresh and today Hispanic young lady at drive thru with glasses very kind and nice, great service, will definitely come back! Good job you guys we need more locations like this. Shout out to the managers and employees of the this location you guys are really doing it!

Frequently Asked Questions About McDonald's

What are McDonald's opening hours in Tinley Park, IL?

McDonald's in Tinley Park, IL is open 24 hours a day, seven days a week.

Does McDonald's at 15920 S Harlem offer delivery services?

Yes, McDonald's offers delivery services every day of the week, 24 hours a day, including same-day and no-contact delivery options.