Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,159 reviews
5 stars
478
4 stars
243
3 stars
165
2 stars
87
1 star
186
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
While some staff members received praise for their friendliness and helpfulness, others were noted for being rude or unprofessional.
Cleanliness
The cleanliness of the restaurant, particularly the play area, was frequently criticized, with reports of garbage and unkempt conditions.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or improperly prepared items.
Service Speed
Customers experienced long wait times, especially during busy hours, impacting their overall satisfaction.
- SDsherif daliNov 9, 20255.0This is a call for a great service experience. I have been going to most of states Macdonalds. I only buy American coffee from Mac when feel there is no other place near by to get a real cup of coffee from. Literally in my whole years of experience with hundred of branches, no one on counter or the drive thru handed me sugar and napkins in a bag except here in this branch. That’s because there is a processional young lady called ALLISON work there. Leaving this review for her favour as such a small professional attitude should be spot on. Small things matters especially in customer service. Thank you!
- DLDavid L.Oct 12, 20251.0Avoid this location. Stopped here after work at 7am and ordered 1 big breakfast, no hotcakes. Got home about a mile away, opened it, and in the bag there was no hash brown, no jelly, no butter. Just napkins and salt & pepper. Took it back and showed the manager. She apologized and replaced my order. I asked if everything was correct, she said yes. My bad for not checking it out before leaving, because I received no jelly, but ketchup. Never again at this location. People, go to McDonald's on 127th east of Harlem. A family owned location that takes pride in their work.
- TDT DOct 2, 20255.0The gentleman working at the front desk today (Oct 2 @ 1:10pm) was exceptionally pleasant. A+ customer service!
- MVMagdalena VargasSep 28, 20251.0This place used to be clean when i started coming here in Fall 2024 and lately it is so dirty, kids playplace always has garbage on floor and tables. Definitely parents should teach kids to clean up after themselves and NO FOOD in play area but i asked for assistance on clean up, I was even willing to do it and female worker ignored me. 😫 Brandon is only one always asking patrons if they need anything, kindly takes the garbage to clean up (which he should not but he does), and always with an upbeat attitude and caring. THANK YOU Brandon.
- LJLuis JimenezSep 18, 20251.0Avoid this location like the plague. They get your order wrong all the time. Get Burger King down the road instead.
Frequently Asked Questions About McDonald's
What are McDonald's opening hours in Tinley Park, IL?
McDonald's in Tinley Park, IL is open 24 hours a day, seven days a week.
Does McDonald's at 15920 S Harlem offer delivery services?
Yes, McDonald's offers delivery services every day of the week, 24 hours a day, including same-day and no-contact delivery options.
Is there a drive-thru available at this McDonald's location?
Yes, the McDonald's at 15920 S Harlem offers 24/7 drive-thru service.
How can I order food from McDonald's Tinley Park online?
You can order food online through the McDonald's App or via their delivery website at https://mcdonalds.order.online/business/-5579.
What payment options are accepted at McDonald's on S Harlem?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there any loyalty rewards available at this McDonald's?
Yes, you can earn points for free food through MyMcDonald's Rewards.
What nearby restaurants can I visit in Tinley Park after McDonald's?
Nearby restaurants include Just Shrimp Restaurant, DA's Deli & Dining, Portillo's, Dairy Queen, Bettys, Jamaica Jerk Choice, El Famous Burrito, Chipotle Mexican Grill, Oberweis, and Gino's East.
Are there beauty or spa services near McDonald's in Tinley Park?
Yes, nearby beauty and spa services include Xindy Foot Spa, Preet Beauties - Eyebrow Threading & Waxing, Amato Hair Design & Spa, Muse Nail Spa, and Razor Cuts Barber Shop.
Can I find a grocery store close to McDonald's at 15920 S Harlem?
Yes, ALDI USA, a grocery store and supermarket, is located nearby for your shopping needs.