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McDonald's

3.6
(1175 reviews)
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Business Details

15920 S Harlem, Tinley Park, IL
60477, United States
(708) 614-0843
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
15920 S Harlem, Tinley Park, IL
60477, United States

Hours

Reviews

3.6
1,175 reviews
5 stars
489
4 stars
244
3 stars
167
2 stars
88
1 star
187

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food safety, including finding foreign objects in meals and concerns about cross-contamination, while others praised the freshness of the food.

Service Consistency

There were mixed reviews on service, with some praising friendly and efficient staff, while others experienced repeated order mistakes and slow service.

Cleanliness

While some customers noted the cleanliness of the restaurant, others expressed disappointment with the state of the play area and overall cleanliness.

Order Accuracy

Numerous reviews highlighted frequent issues with incorrect orders, missing items, and poor handling of mobile app orders.

Customer Experience

Some customers had positive experiences with staff who provided excellent service, while others reported rude interactions and lack of attention from employees.
  • JN
    Jay Nightmare
    Feb 23, 2026
    5.0
    No complaints at all hot and yummy!
  • AR
    Adam Riyad
    Feb 13, 2026
    1.0
    I am extremely disappointed with my recent experience at this location. I found a bone in my food, which is completely unacceptable and very concerning. This could have easily caused serious harm. When I called the store, I was simply offered a refund. While a refund is the bare minimum, it does not fix the fact that this situation should never have happened in the first place. Food safety is not something customers should have to worry about. Management needs to take this issue seriously and improve quality control immediately. No one should have to question whether their meal is safe to eat.
  • JP
    Jim P
    Jan 10, 2026
    5.0
    The lady in the drive-thru this evening really Rox. ;-) She was genuinely polite and articulate. Thank you for being a well spoken individual. It truly makes a difference.
  • CF
    Colin Fisher
    Dec 21, 2025
    5.0
    One of the best McDonald’s we’ve been too. Quick and friendly service. Never seen a play place cleaned so thoroughly, Paz (Baz?) was doing an incredible job
  • PB
    Patti Barnett
    Dec 8, 2025
    5.0
    Clean, fast, friendly and I recorded the correct order as always.
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Frequently Asked Questions About McDonald's

What are McDonald's opening hours in Tinley Park, IL?

McDonald's in Tinley Park, IL is open 24 hours a day, seven days a week.

Does McDonald's at 15920 S Harlem offer delivery services?

Yes, McDonald's offers delivery services every day of the week, 24 hours a day, including same-day and no-contact delivery options.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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