Dunkin'

3.6
541 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Tinley Park, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
7086 W. 183rd St, Tinley Park, IL
60477, United States

Hours

Reviews

3.6
541 reviews
5 stars
245
4 stars
88
3 stars
59
2 stars
30
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly at the drive-thru, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poorly prepared food, contributing to dissatisfaction.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about stale items, cold sandwiches, and poorly made drinks.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that service can vary significantly.

Cleanliness and Atmosphere

A few customers noted issues with cleanliness and the overall atmosphere of the location, suggesting improvements are needed.
  • CD
    Christopher Diller
    Oct 15, 2025
    5.0
    Great service
  • AA
    A
    Oct 14, 2025
    5.0
    10/10 dunkin! always good drinks and good customer service. I went today at noon and women giving out my coffee was so kind and great coffee.
  • EK
    Ed Kawa
    Oct 9, 2025
    2.0
    Wrap was hard and cold.
  • KK
    Kevin
    Sep 29, 2025
    1.0
    I ordered a large Midnight Blend coffee, but instead of being told it was unavailable, the employee handed me a completely different drink without saying a word. After I questioned it, I was told they had run out of Midnight Blend and that I was given an espresso with water, Dunkin’ Blend, cream, and sugar instead. This is unacceptable. I was served something I did not order, without my consent, and without being asked about potential allergies. At the very least, I should have been told the item was unavailable so I could decide for myself. Instead, the worker took it upon themselves to throw random ingredients together and pass it off as my order. This is careless, unsafe, and unprofessional. Customers deserve transparency, not secret substitutions.
  • TT
    Texas
    Sep 27, 2025
    3.0
    The three stars is for the staff I ordered double shot espresso and the portion is so small

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Tinley Park, IL?

Dunkin' in Tinley Park, IL is open from 4:00 AM to 9:00 PM Monday through Saturday, and from 5:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services at this location.