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Brand Certified

Chipotle Mexican Grill

2.4
(271 reviews)

Business Details

7226 191st St, Tinley Park, IL
60487, United States
(708) 263-4080

About

Mexican Restaurant
Chipotle 191st & Harlem is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
7226 191st St, Tinley Park, IL
60487, United States

Hours

Reviews

2.4
271 reviews
5 stars
73
4 stars
13
3 stars
10
2 stars
20
1 star
155

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful attitudes.

Food Quality

Many customers experienced issues with food quality, including undercooked rice, small portions, and even reports of food poisoning.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions and unclean counters.

Order Accuracy

Several customers reported incorrect orders and issues with online orders, indicating a lack of attention to detail.

Overall Experience

Overall, the location received a significant amount of negative feedback, with many customers expressing dissatisfaction and stating they would not return.
  • KE
    Kelly love is everything
    Feb 19, 2026
    5.0
    Food was fresh and good ,i didn't catch her name but one lady was very sweet and nice,she wish me and my baby a safe delivery, her kindness today uplifted me ,she was brown skin with braids pinned up , thank you sweetie
  • FS
    Fabo12 What he said
    Feb 15, 2026
    1.0
    Paid for extra chicken the guy gave me 3 small pieces not even a spoon full of chicken
  • AC
    Ahmani Calhoun
    Feb 3, 2026
    1.0
    Bad attitudes, food bad, idk if they was having a rough day but the experience was horrible
  • SJ
    Shelia Junia
    Jan 18, 2026
    5.0
    The best Chipotle to go to in the area. Always plenty of food and fully stocked. Great attitudes!
  • GG
    Grace
    Jan 14, 2026
    1.0
    I just went here to get my bowl for double free protein day, I was so excited! Unfortunately when I was eating my food I did notice some suspicious consistencies but obviously I looked past that because chipotle is delicious. Wrong decision. Gave me food poisoning and I’ve been trying to survive ever since.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at 191st & Harlem offer?

Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.

What are the operating hours for Chipotle Mexican Grill at this location?

The restaurant is open daily from 10:45 AM to 10:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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