Business Details
About
Mexican Restaurant
Chipotle 191st & Harlem is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
251 reviews
5 stars
64
4 stars
12
3 stars
10
2 stars
20
1 star
145
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers feeling dismissed or treated poorly.
Food Quality
Many customers reported issues with food freshness, including undercooked rice, old guacamole, and even finding bugs in their food.
Portion Sizes
A significant number of reviews mentioned small portion sizes, with customers feeling they were not receiving value for their money.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty prep areas and unpleasant odors.
Management Issues
Frequent mentions of poor management and organization, with customers suggesting the need for better staffing and training.
- ACAlexis CoronaOct 19, 20252.0This typically is my favorite chipotle in the area but the last month or so it’s gone downhill! The portion sizes are so small now and there’s always a young guy behind the counter that could not care less about the customers. He’s not very friendly and gives the smallest portions! I’m tired of eating a straight rice burrito. And somehow he always forgets to put something on my burrito that I asked for or forgets a side of salsa because he’s not even paying attention. I’m over this chipotle
- EDEric Da DriverOct 4, 20251.0At 8:50 the good drinks was already being shut down what the heck I came here for the food and the drink not just to get fountain drink this is crazy
- KGK GOct 3, 20251.0worst chipotle in illinois… they give you about a quarter of what you pay for
- KKKBSep 17, 20253.0I asked for extra rice and beans and I got extra extra extra cheese!!
- LFLarry FJul 25, 20251.0This is usually my favorite Chipotle in the area. Today I walked in and the prep counter was very gross. Absolutely covered in cheese, sour cream, lettuce, and other wasted food product, no idea how long it's been sitting like that or if the dairy products have spoiled. 2 employees standing right there with one of their hands on top of the mess, just talking and neither one making any effort to clean. I'm a big Chipotle fan. I've never seen one like this. So gross. Yuck! I used to go to the one on Harlem north of here but it seemed like they ran out of chips a lot and I really like the chips. I'll go back to that one and give up the chips if it means not getting sick.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at 191st & Harlem offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients following their 'Food with Integrity' principles.
What are the operating hours for Chipotle Mexican Grill at this location?
The restaurant is open daily from 10:45 AM to 10:00 PM.
How can I place an order online for Chipotle at 191st & Harlem?
You can order online through their official ordering website at https://order.chipotle.com/ or by using the Chipotle app available in the App Store.
Where is Chipotle Mexican Grill located in Tinley Park, IL?
It is located at 7226 191st St, Tinley Park, IL 60487, United States.
Does Chipotle Mexican Grill have a rewards program?
Yes, you can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What are the contact details for Chipotle at 191st & Harlem?
You can call them at +1 708-263-4080 or email at IL.3866.191stHarlem@chipotle.com.
What popular dining options are near Chipotle Mexican Grill at 191st & Harlem?
Nearby dining options include Jersey Mike's Subs for sandwiches, Taco Bell for fast Mexican food, Arby's for sandwiches and burgers, Subway for sandwiches, and sushi at Sushi Miroku.
Are there any banks close to Chipotle at this location?
Yes, Bank of America is a nearby bank close to the Chipotle Mexican Grill at 191st & Harlem.
What beauty and wellness services can customers find near Chipotle at 191st & Harlem?
Nearby customers can find beauty salons and wellness services such as European Wax Center for waxing, Cici Nails for nail services, Great Clips for haircuts, Sally Beauty for beauty supplies, and Massage Envy for massage and skin care.
What other retail shopping options are near Chipotle at this location?
Customers can visit nearby retail stores including T.J.Maxx for clothing and department store goods, Ross Dress for Less for women's clothing, Mattress Firm for furniture, and Target Store Tinley-Park for a variety of retail products.