Chipotle Mexican Grill

3.6
731 reviews
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About

Mexican Restaurant
Chipotle Tinley Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
15980 Harlem Ave, Tinley Park, IL
60477, United States

Hours

Reviews

3.6
731 reviews
5 stars
318
4 stars
138
3 stars
72
2 stars
55
1 star
148

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, lack of flavor, and small portion sizes.

Customer Service

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions and lack of proper food safety practices at the location.

Order Accuracy

Frequent complaints about incorrect orders and missing items from online and in-store purchases.

Staff Attitude

Mixed feedback on staff demeanor, with some praising friendly service while others reported rudeness and lack of professionalism.
  • DL
    DennyJulie Lindeman
    6 days ago
    1.0
    The meat was dry. Everything looked as tho it had been taken from their cooler from the day before. They don't seem to stir anything so it even appears moist. The floor doesn't looks tho it hasn't seen hot water and soap, ever. No one bothered to wash tables. They seem to believe that because the store is rustic inside, that nothing has to be cleaned. My last time there. Ugh!
  • DW
    Denise Whitehead
    Oct 31, 2025
    5.0
    Went to get dinner for me and my husband, we had brown rice, black beans, chicken, vegetable, corn ,lettuce, cheese. It was delicious , service was great.
  • BN
    Bridgett Nelson
    Oct 5, 2025
    1.0
    I never ate chipotle bc my son told me.it was a big waste of money , well today I got a gift card and went against him to see for myself !! Omg , probably one of the worst meals I have ever ate absolutely no flavor , McDonald's sounded like a treasure after eating here , never again just seems like fake trying to be Mexican food and it sucks big time I won't go back!!
  • BB
    Brandon Bardel
    Oct 2, 2025
    1.0
    Most garbage chipotle I’ve been to. If I could leave a zero star rating I would. Grabbed a barbacoa bowl to go and the only protein that was in there was these piece of fat chunks. The time and money I wasted to get this bowl is infuriating.
  • MC
    Michelle Conte
    Sep 26, 2025
    1.0
    Teach your staff wrapping a child’s quesadilla in paper and not foil will not start a fire! I order it like that all the time and it has never once started on fire! Aluminum foil is poisonous when heated and to cook a child's food like that is unacceptable if the customer prefers it not to be cooked that way! Do some research on the effects of cooking food with aluminum foil.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Tinley Park serve?

Chipotle Mexican Grill offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.

Where is Chipotle Mexican Grill located in Tinley Park?

The restaurant is located at 15980 Harlem Ave, Tinley Park, IL 60477, USA.