Chipotle Tinley Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, small portions, and unsanitary conditions.
Cleanliness
Several customers noted that the restaurant appeared unclean, with dirty tables and unsanitary food handling practices.
Customer Experience
Overall, the customer experience was negatively impacted by staff attitudes and management issues, leading to a lack of customer satisfaction.
RZ
Ryan Zimmerman
2 days ago
5.0
Great food, very nice service and clean.
LN
LaShonda Nash
Jan 1, 2026
5.0
This location was very clean super nice workers we did not wait long for service i would definitely return here compared to other location...
AF
Alyssa Franklin
Dec 20, 2025
1.0
This is the worst chipotle! They take forever, I found a long hair in my food that I know isn’t mine because I just chopped my hair office a week ago. And my guacamole had a weird taste. The workers were nice to me. But the place feels unclean. Maybe they’re understaffed and have poor training. It’s not worth your hard earned money. Literally a waste.
NI
Nicks Painting & Decorating Inc.
Dec 14, 2025
1.0
RUN—DO NOT GO HERE!
Absolute atrocity. Horrific management, if you could even call it that. I’ll drive to Orland Park’s Chipotle from now on. I sat there for ~10 minutes with no one else in line. Not a single customer at the store at 7:00pm. 4 employees behind the counter all looking at each other. Not a single one asked if I’d like to order, take my order, or do anything remotely close to a single task resembling anything considered work.
They argue, they emotionally vent, they deflect responsibility, have zero clue what customer experience, service, and retention is. It’s a bunch of teens and twenty year olds with zero training, guidance, or work ethic. This isn’t the first time I’ve had a bad experience. It’s the “Nth” time and now I’m sharing my story and never returning. I’ve given this place too much money, too many chances, despite being continually let down.
It’s the same employees, same poor attitude, same poor management, and it will never change. GO SOMEWHERE ELSE!
DL
DennyJulie Lindeman
Nov 18, 2025
1.0
The meat was dry. Everything looked as tho it had been taken from their cooler from the day before. They don't seem to stir anything so it even appears moist. The floor doesn't looks tho it hasn't seen hot water and soap, ever. No one bothered to wash tables. They seem to believe that because the store is rustic inside, that nothing has to be cleaned. My last time there. Ugh!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Tinley Park serve?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
Where is Chipotle Mexican Grill located in Tinley Park?
The restaurant is located at 15980 Harlem Ave, Tinley Park, IL 60477, USA.
What are the opening hours of Chipotle Mexican Grill in Tinley Park?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does Chipotle Mexican Grill offer delivery services?
Yes, Chipotle Tinley Park provides delivery services for customers.
How can I order online from Chipotle Tinley Park?
You can order online via their website at https://order.chipotle.com/ or through the Chipotle app available on the Apple App Store.
Does Chipotle Tinley Park have a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
Is Chipotle Mexican Grill in Tinley Park welcoming to the LGBTQ community?
Yes, this location is LGBTQ-friendly.
What nearby dining options are available close to Chipotle Tinley Park?
Nearby dining options include Sharks Fish and Chicken, Wingstop, Little Caesars Pizza, Subway, Noodles & Company, Portillo's, and Blaze Pizza, offering a variety of cuisines for customers to enjoy before or after their visit.
What beauty and wellness services can I find near Chipotle Tinley Park?
Near Chipotle, you can visit Muse Nail Spa, Razor Cuts Barber Shop, Regency Beauty Institute, Love Your NAILS, Royalty Treatment Hair Care, kelceydoes_nails, and Anjee Hair Artist for various beauty and spa services.
Are there useful nearby services close to Chipotle Tinley Park for errands or shopping?
Yes, nearby you'll find services such as Western Union for money transfers, Currency Exchange, The UPS Store 0415 for printing and shipping, Mattress Firm, Furniture Box, RadioShack for electronics, and International Kia for automotive needs.