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Arby's

3.9
(720 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
7220 West 191st Street, Tinley Park, IL
60477, United States

Hours

Reviews

3.9
720 reviews
5 stars
334
4 stars
181
3 stars
100
2 stars
27
1 star
78

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some meals being cold, old, or poorly prepared, while others praised the freshness and taste.

Service Experience

Service quality varied significantly; some customers highlighted friendly and helpful staff, while others experienced rudeness and long wait times.

Cleanliness

The cleanliness of the establishment was frequently criticized, with reports of sticky floors and dirty bathrooms, although some noted it was clean during their visit.

Value for Money

Many customers felt the prices were high for the quality of food received, with some mentioning good deals when using coupons.
  • LL
    Lisa Lucia
    Feb 5, 2026
    5.0
    Food & service were excellent 🤘
  • BL
    Brian K. Leonard
    Feb 4, 2026
    3.0
    The meal deal was a reasonable value with the beef sandwich, drink, curly fries, and mozzarella sticks. The hamburger was very good(4 stars) just not 5 stars(Portillos).
  • MC
    MYMY C
    Jan 28, 2026
    5.0
    Very polite staff all good was fresh and delicious. Quick service and if any delays it was explained immediately and handled efficiently. This was my first time trying this particular Arby's and it was great. Keep up the great work!
  • SK
    Shayne Kaminski
    Jan 21, 2026
    1.0
    Went in for 2 beefs 20 mins later get ice cold food and laughed at dont waste time
  • TS
    Tony Stone
    Jan 15, 2026
    5.0
    Food here is made fresh even during non busy hours. Staff is very friendly and professional. Specially a younger guy at the window. I believe on the recipient it said his name is D.T.

Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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