Arby's

4.1
596 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
932 W Springfield Rd, Taylorville, IL
62568, United States

Hours

Reviews

4.1
596 reviews
5 stars
280
4 stars
175
3 stars
71
2 stars
31
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the staff for being friendly, polite, and providing quick service, although there were some reports of negative attitudes from certain employees.

Food Quality

While many customers enjoyed the food, particularly the sandwiches and sides, there were complaints about inconsistency in food temperature and quality, with some items being cold or poorly prepared.

Pricing Concerns

Several reviews mentioned that prices have increased and some customers felt that the value for money was lacking, with a few expressing frustration over being overcharged.

Cleanliness

The cleanliness of the dining area received mixed feedback, with some customers noting it was clean while others pointed out that tables were not properly maintained.
  • CJ
    Carla Ray Jackson
    Nov 16, 2025
    4.0
    They messed up one sandwich, it was missing the bacon, but it was fast and fresh so won't complain.
  • JM
    Josh Mcglennon
    Nov 2, 2025
    5.0
    Was good and fast
  • NR
    Nicholas Ruppert
    Oct 19, 2025
    4.0
    They have the meats
  • JB
    Jimmy Boy
    Aug 24, 2025
    1.0
    No just no
  • GH
    Greg Hill
    Aug 5, 2025
    5.0
    I went here for a couple of the 2 for 7 Ham & Swiss (great deal btw) and they only had enough for 2 sandwiches. The staff let me know asap and offered two replacement sandwiches of any value. The staff members who handled this situation were incredibly polite and apologetic about the situation. Honestly exemplary service. I come through here semi-regularly and they're always really good. Tonight's positive experience was just the cherry on top. If fast food were always like this, it would have a very positive reputation. Kudos!