Wendy's

3.3
208 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1645 Dekalb Ave., Sycamore, IL
60178, United States

Hours

Reviews

3.3
208 reviews
5 stars
74
4 stars
39
3 stars
24
2 stars
18
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and quick service, although some reported rude interactions and mistakes with orders.

Food Consistency

There were mixed reviews about food quality, with many complaints about undercooked fries and incorrect orders, while others enjoyed the freshness and taste.

Customer Experience

Several customers noted issues with order accuracy and customer service, particularly during busy times, leading to frustration.

Cleanliness

The location was generally described as clean, but some reviews indicated lapses in hygiene and food safety.

Pricing Issues

Customers expressed concerns about pricing discrepancies and perceived value, particularly regarding the cost of menu items.
  • AH
    Allan Holder
    Dec 21, 2025
    5.0
    The Sycamore Wendy's is a good location, always fast, friendly service, the food is always fresh and the order is aways correct. I have had special order request and have always been accommodated. Their FF could stand a little improvement, but otherwise a great crew and food.
  • CB
    Chris Barry
    Nov 24, 2025
    1.0
    I have been ordering here for a while & every single time my fries are like half full at best. I order a large because I want a large but I get what I’d consider to be like a small at best. Like seriously just fill them all the way…
  • AA
    Adam A
    Nov 20, 2025
    1.0
    Nothing against the people that work here, much better ran and cleaner than the dekalb Wendys, but their district manager has apparently decided to end their military discount entirely... right after Veterans day to. Shame on them.
  • AM
    Abi Mirro
    Oct 18, 2025
    5.0
    We had an issue with our gift card on the mobile wallet and they were so helpful and kind with our order, we didn’t get his name but it was the manager we believe. Great service. Also just well worth the trip to this Wendy’s versus the other one nearby, they’re quick and kind here!
  • CB
    Charleah B
    Oct 13, 2025
    4.0
    This Wendy’s compared to the other one BIG DIFFERENCE. The Wendy’s in Dekalb is unwelcoming, rude staff, and they give you an attitude even while you’re trying to be nice. This Wendy’s the workers have all been kind, nothing has been wrong w my food, and I don’t get an attitude from anyone.

Frequently Asked Questions About Wendy's

Is Sycamore, Il Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Sycamore, IL?

The drive-thru is open daily from 6:30 AM to midnight.