Business Details
About
Fast Food RestaurantHot Dog RestaurantPortillo's Hot Dogs
Welcome to Portillo’s at 1780 Dekalb Avenue! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 3.6 miles, 5.1 miles, 8 miles from DeKalb Taylor Municipal Airport, Northern Illinois University, Sycamore Speedway, Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- DebitAvailable
- Mobile paymentsNot available
Location
Hours
Reviews
4.4
3,732 reviews
5 stars
2,397
4 stars
751
3 stars
279
2 stars
121
1 star
184
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying the Italian beef and others noting issues like undercooked items and overly salty fries.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rude staff and incorrect orders.
Cleanliness and Atmosphere
The restaurant is generally described as clean with a pleasant atmosphere, although some customers noted variability in cleanliness.
Pricing Concerns
Several customers mentioned that the food is perceived as expensive, especially given the portion sizes.
- CDCameo Dixon5 days ago5.0Never a miss every time we make the hour drive!
- SLSarah Landers6 days ago5.0Very nice and clean and calm Portillos, staff working together nicely! Food good!
- TBTrue BlueJan 1, 20265.0Portillo's is always a go to spot. No wait. Easy on screen ordering. Clean tables
- DODrake OttleyDec 20, 20251.0I am not one to post. But I’m sure this can’t be how getting hot peppers on the side is supposed to be this location needs to fire who ever does the peppers this is the 6th time this has happened from this location
- DCDeja CurtisNov 30, 20252.0I usually love love Portillo’s but this time…. No thanks. Burger didn’t have condiments on them, bacon wasn’t done enough. Also the fries were supperrre salty to the point i just threw them away
Frequently Asked Questions About Portillo's Sycamore
What are the regular dining hours for Portillo's Sycamore?
Portillo's Sycamore is open daily from 10:00 AM to 11:30 PM, with extended hours until midnight on Fridays and Saturdays.
Does Portillo's Sycamore offer drive-through service and what are its hours?
Yes, the drive-through is available daily from 10:00 AM to 11:30 PM, with hours extended until midnight on Fridays and Saturdays.
What types of food can I expect at Portillo's Sycamore?
You can enjoy classic Chicago street food such as char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, fresh chopped salads, and their famous chocolate cake shake.
Is Portillo's Sycamore family-friendly and accessible?
Yes, the restaurant is designed for family-friendly dining and includes wheelchair accessible entrances, parking, seating, and restrooms. They also provide high chairs for young children.
Does Portillo's Sycamore accept credit card payments?
Yes, they accept American Express, Discover, MasterCard, and Visa. Debit cards are also accepted; cash is not required.
Can I order Portillo's Sycamore food online or via an app?
Yes, you can place orders online at https://my.portillos.com/order or download their app for Android and iOS for added convenience.
Does Portillo's Sycamore offer catering services?
Yes, catering is available to bring Portillo's Chicago favorites right to your door.
What are some nearby places I can visit before or after dining at Portillo's Sycamore?
You might enjoy visiting Hammer Kickboxing for a workout, Lundeen's Discount Liquors for drinks, or Sycamore Speedway for racing entertainment, all located near Portillo's Sycamore.
How can nearby transit or amenities help me find Portillo's Sycamore?
Businesses like Old Second National Bank and Western Union nearby can act as landmarks. Additionally, Sycamore Express Car Wash offers a convenient spot to clean your car before grabbing a meal at Portillo's.
Are there any entertainment options close to Portillo's Sycamore for a complete night out?
Yes, Four Seasons Sports offers bowling and a pub atmosphere, while Lost Mine is a nearby lounge and bar you can visit before or after your meal at Portillo's.