Fletcher’s Kitchen & Tap is a family owned and operated business with deep roots in the Belleville/Metro East community. Founded in 2004, our family set out to create a place that offered great food and drinks, at a great value. The complete re-design of the facility, custom bar and subsequent addition of the year round patio and private video gaming lounge, have only helped create a unique warmth which can only be described as neighborly. Please stop by and enjoy the space we loved creating and be a part of our extended “Family.”
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.