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Fletcher's Kitchen & Tap

About

RestaurantBar
Fletcher’s Kitchen & Tap is a family owned and operated business with deep roots in the Belleville/Metro East community. Founded in 2004, our family set out to create a place that offered great food and drinks, at a great value. The complete re-design of the facility, custom bar and subsequent addition of the year round patio and private video gaming lounge, have only helped create a unique warmth which can only be described as neighborly. Please stop by and enjoy the space we loved creating and be a part of our extended “Family.”

Location

Fletcher's Kitchen & Tap
1524 Clinton Hills Parkway, Swansea, IL
62226, United States

Hours

Monday11:00 AM - 2:00 AM
Tuesday11:00 AM - 2:00 AM
Wednesday11:00 AM - 2:00 AM
Thursday11:00 AM - 2:00 AM
Friday11:00 AM - 2:00 AM
Saturday11:00 AM - 2:00 AM
Sunday11:00 AM - 2:00 AM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.