Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
759 reviews
5 stars
289
4 stars
184
3 stars
110
2 stars
58
1 star
118
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being hot and fresh while others were served undercooked or cold.
Customer Service
Service quality varied significantly; some customers praised friendly staff, while others experienced rudeness and poor order accuracy.
Order Accuracy
Multiple reviews highlighted issues with incorrect orders and missing items, leading to frustration among customers.
Cleanliness
Feedback indicated cleanliness issues, particularly in the dining area and with food preparation.
Speed of Service
Many customers noted slow service, especially in the drive-thru, with long wait times reported frequently.
- CSChris SalgerOct 12, 20255.0Great food fresh and hot you can never go wrong eating at Wendy's.
- DBDevin BrinkerOct 2, 20251.0Every time I order from here my order is wrong and half the order is missing do not order from here because it’s ridiculous and lazy of them
- ICIvan ClarkSep 30, 20251.0I stop.thetr for lunch, I had asking the employee to put the orders in two different bags. I believe she was tbe manger but her customer service was bad. The other thing that I wasn't happy about the fountain drink machine was just out of all the other brand of drinks. I like stop by this location but I think I will go to another one plus she gave me the wrong nuggets in on of the bags.
- NLN LawsonSep 28, 20251.0You need zero stars and a visit from the Health Department because some of your workers think it is okay to serve under cook food to the consumers while having a nasty attitude and being rude. Do Better
- DCDonald CarrollSep 27, 20255.0These guys are always on their game. Food's always good, service is always prompt and the folks are friendly.
Frequently Asked Questions About Wendy's
Is Swansea Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Swansea, IL?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Swansea, IL into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (618) 277-2414.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Swansea Wendy’s serve breakfast?
Yes, this Wendy’s location in Swansea, IL serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in Swansea, IL?
Wendy's in Swansea, IL is open daily from 6:30 AM to midnight, including the drive-thru service.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
You can order through the Wendy's mobile app or their website at order.wendys.com for delivery or pickup.
What payment options are accepted at Wendy's in Swansea?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this Wendy's offers both drive-thru and dine-in services but does not have curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant nutrition posters.
Is Wendy's Swansea currently hiring?
You can check job openings for this location on the Wendy's Careers page by searching Swansea, IL.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Scooter's Coffee for a drink, Applebee's Grill + Bar for American cuisine, or get a haircut at Broadway Kutz barber shop.
Are there any bank or financial services near Wendy's Swansea location?
Yes, nearby financial services include FCB Banks, US Bank, U.S. Bank, and H&R Block for tax and accounting services.
What other fast food options are close to Wendy's in Swansea?
Close fast food options include another Wendy's location and McDonald's, both convenient alternatives.