Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.6
759 reviews
5 stars
289
4 stars
185
3 stars
110
2 stars
58
1 star
117
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some receiving undercooked or cold items, while others praised the freshness and taste.
Customer Service
Service experiences varied widely; some customers noted friendly and helpful staff, while others encountered rude or inattentive employees.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poor handling of mobile orders.
Cleanliness
The cleanliness of the restaurant was mentioned positively by some, but others reported unsanitary conditions.
Speed of Service
Numerous customers complained about slow service, particularly in the drive-thru, with long wait times being a common theme.
- CSChris SalgerOct 12, 20255.0Great food fresh and hot you can never go wrong eating at Wendy's.
- DBDevin BrinkerOct 2, 20251.0Every time I order from here my order is wrong and half the order is missing do not order from here because it’s ridiculous and lazy of them
- ICIvan ClarkSep 30, 20251.0I stop.thetr for lunch, I had asking the employee to put the orders in two different bags. I believe she was tbe manger but her customer service was bad. The other thing that I wasn't happy about the fountain drink machine was just out of all the other brand of drinks. I like stop by this location but I think I will go to another one plus she gave me the wrong nuggets in on of the bags.
- NLN LawsonSep 28, 20251.0You need zero stars and a visit from the Health Department because some of your workers think it is okay to serve under cook food to the consumers while having a nasty attitude and being rude. Do Better
- DCDonald CarrollSep 27, 20255.0These guys are always on their game. Food's always good, service is always prompt and the folks are friendly.
Frequently Asked Questions About Wendy's
Is Swansea Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's in Swansea, IL?
Wendy's in Swansea, IL is open daily from 6:30 AM to midnight, including the drive-thru service.
Does this Wendy's location offer breakfast?
Yes, this Wendy's serves breakfast including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
You can order through the Wendy's mobile app or their website at order.wendys.com for delivery or pickup.
What payment options are accepted at Wendy's in Swansea?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa payments.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this Wendy's offers both drive-thru and dine-in services but does not have curbside pickup.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's website, mobile app, and in-restaurant nutrition posters.
Is Wendy's Swansea currently hiring?
You can check job openings for this location on the Wendy's Careers page by searching Swansea, IL.
What nearby places can I visit before or after dining at Wendy's?
Nearby you can visit Scooter's Coffee for a drink, Applebee's Grill + Bar for American cuisine, or get a haircut at Broadway Kutz barber shop.
Are there any bank or financial services near Wendy's Swansea location?
Yes, nearby financial services include FCB Banks, US Bank, U.S. Bank, and H&R Block for tax and accounting services.
What other fast food options are close to Wendy's in Swansea?
Close fast food options include another Wendy's location and McDonald's, both convenient alternatives.