Brand Certified
McDonald's
3.0(1054 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
2605 N Illinois St, Swansea, IL
62226, United States
Certified by McDonald's • Mar 01, 2026
(618) 277-0379
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
1,054 reviews
5 stars
282
4 stars
178
3 stars
170
2 stars
121
1 star
303
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted unprofessional and rude service from staff, particularly during night shifts.
Food Quality
Many customers reported receiving cold, old, or incorrect food orders, leading to dissatisfaction.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and overall cleanliness issues.
Management Issues
Customers expressed concerns about poor management and lack of oversight, contributing to the negative experiences.
- ASAxel Sorensen1 day ago1.0Ordered 2 triple cheeseburgers plain meals and they were only double cheese and they had the entire works on it. They forgot our fries and when they gave us fries they were cold. Ordered 4 drinks and all but 1 were wrong. One of them tasted like a mixed drink between coke and dr. Pepper and we got a orange drink which we didn't order at all. Plus an employee was telling people that they couldn't sit inside to eat.
- CGCharles Griffin5 days ago1.0Walked in the floors where mast the tables dirty the restrooms was completely filthy the employees was yelling at one another ordered a unsweetened tea it was nasty felt like I was drinking water not tea
- SMSTELLA MARIS5 days ago1.0Worst drive thru ever. We been waiting the order for 1 hr and 10mins . They take forever.
- BCBryan Cassady5 days ago1.03 cars in line ahead of me. I ordered a big Mac meal. Waited 1 hour. Didn't even want the food after I paid and had to wait.
- TWTanaia WilliamsJan 18, 20261.0The service was so unprofessional today . The line was long which is understandable the weekend . However , the employee they had at the second window as soooo rude . No greeting , he basically was tossing the bags out the window and I had to ask him to hold on so I can get the items first , then he closed the window . I was still waiting for 2 happy meals and then he just handed them over and closed the window . The service was horrible and the food was equally as terrible . The fries were cold and old , the chicken nuggets looked and tasted like they have been sitting all day . Please do better !
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's in Swansea, IL?
McDonald's in Swansea, IL is open 24 hours every day, including Monday through Sunday.
Is the McDonald's in Swansea, IL open for delivery all day?
Yes, delivery is available 24/7 at this McDonald's location.
Does the Swansea McDonald's offer drive-thru service?
Yes, the drive-thru is open 24 hours every day at this McDonald's.
What types of payment methods are accepted at McDonald's in Swansea?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does McDonald's in Swansea provide?
Services include DriveThru, GiftCards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online via their website or use the McDonald's app available on both iOS and Android.
What are some nearby dining options if I want to try something different from McDonald's?
Nearby dining options include India's Oven, Applebee's Grill + Bar, Subway, Li Chinese Restaurant, and Wendy's, all offering a variety of cuisines.
Are there any health-related services near McDonald's in Swansea?
Yes, there's SSM Health Medical Group Pediatrics, SSM Health Physical Therapy, Clarkson Eyecare, and HealthPointe Medical Center nearby for your healthcare needs.
What nearby places can help me with travel or automotive services?
AAA Missouri, American Automobile Association (AAA) - Swansea, and AAA Swansea Insurance and Member Services are close by to assist with travel and automotive needs.
If I want to shop or run errands near McDonald's, what options are available?
Nearby shopping options include Swansea Plaza GNC, Dollar Tree, GNC retail store, and Wild Birds Unlimited for pet supplies and hobbies.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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