Business Details
About
Fast Food RestaurantHot Dog Restaurant
Welcome to Portillo’s at 5532 S Harlem Avenue! Dive into the authentic taste of Chicago Street food at our 30s Prohibition themed restaurant, just 0.8 miles, 1 mile, 2.2 miles from Summit CTA Stop, Happy Tails Dog Park, Seat Geek Stadium. Savor our char-broiled burgers, Italian Beef Sandwiches, iconic Chicago-style hot dogs, and fresh chopped salad. Don’t miss out on our famous chocolate cake shake to top off your meal. Open late and designed for family-friendly dining, Portillo’s is the ultimate spot for delicious fast food in a fun atmosphere. Plus, we offer convenient delivery and catering options to bring our Chicago favorites right to your door. We look forward to seeing you!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
7,951 reviews
5 stars
5,215
4 stars
1,519
3 stars
519
2 stars
221
1 star
477
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising specific items like the chocolate cake and Italian beef, while others reported issues with overcooked fries and missing ingredients.
Service Issues
Numerous complaints about slow service, incorrect orders, and unhelpful staff, particularly in the drive-thru.
Atmosphere
Generally positive feedback on the restaurant's atmosphere, with many customers enjoying the decor and ambiance.
Consistency
Inconsistency noted in food preparation and service quality, with some customers expressing disappointment in recent visits compared to past experiences.
Value for Money
Concerns raised about rising prices and perceived decline in food quality, leading some customers to feel that the value has decreased.
- JPjoseph palacioNov 12, 20254.0Great place to go out with your family place has been established for a very long time. Food is always awesome here but if you're gonna eat here, you gotta come during the day hours or evening. Do not come there closing time because that's the time of your food is not very good, but overall definitely recommend.
- BKbenny kofaxNov 12, 20255.0from all the birds that I eat, this is the best one. They have an amazing beef and they know how to dip it just right.
- RARaul AldanaNov 10, 20255.0This place has always been the best since they open 😌 I will love if they bring the breakfast back .the sausage and egg sandwich was the shitzu...
- KMKOURTNI MILLEROct 28, 20254.0So I’m just gonna be honest the hot dogs are not that big of a deal! if you’ve ever been to racetrack, their hot dogs taste way better. The chili cheese had no flavor and the Chicago dog. I mean, you can’t go wrong with mustard and peppers. it just wasn’t the best. Now what I can say is, they can fry an onion ring. Those onion rings and the strawberry malt milkshake was amazing. It tasted so good. It was so creamy and those onion rings with that honey mustard ooohhh was great but the hotdog I feel like I could’ve boiled a better hotdog at home.
- KZKevin ZarcoOct 22, 20251.0I’ve came during dead hours where I was the only car in line and the employees placing the orders seem to be in a bothered mood from interrupting their conversation. This is the second time of that and just placing a fry and cake order. Disgusted over the fact my cake had hair that made me gag and the fries were overcooked salted. I can understand attitude or oversalted if it was rush hour, but I’m the only car in line? How is the food quality affected when there’s hardly customers.
Frequently Asked Questions About Portillo's & Barnelli's Summit
What are the regular drive-through hours for Portillo's & Barnelli's Summit?
The drive-through is open daily from 10:00 AM to 1:00 AM.
Where is Portillo's & Barnelli's Summit located?
It is located at 5532 S. Harlem Ave., Summit, IL 60501, USA.
What type of food can I expect at Portillo's & Barnelli's Summit?
You can enjoy authentic Chicago-style street food including char-broiled burgers, Italian beef sandwiches, hot dogs, fresh chopped salad, and dessert items like their famous chocolate cake shake.
Does Portillo's & Barnelli's Summit offer delivery and catering services?
Yes, the restaurant provides convenient delivery and catering options to bring Chicago favorites right to your door.
Which payment options are accepted at Portillo's & Barnelli's Summit?
They accept American Express, Discover, MasterCard, and Visa credit cards, as well as debit cards. Cash is not required.
Is Portillo's & Barnelli's Summit family-friendly with accommodations for children?
Yes, the restaurant welcomes families and children, and it has features like high chairs and wheelchair accessible entrances, seating, and restrooms.
Can I find coffee and alcoholic beverages at Portillo's & Barnelli's Summit?
Yes, they serve coffee, beer, and other alcoholic beverages.
What nearby places can I visit before or after dining at Portillo's & Barnelli's Summit?
You can visit Seat Geek Stadium for sports events, Happy Tails Dog Park for outdoor activities, or take transit from the Summit CTA stop, all within a couple of miles from the restaurant.
How can nearby transit options help me get to Portillo's & Barnelli's Summit?
The Summit CTA stop is about 0.8 to 1 mile away, providing convenient public transit access to the restaurant, making it easy for customers to reach the location without driving.
Are there other dining options near Portillo's & Barnelli's Summit?
Yes, nearby you will find Chipotle Mexican Grill, Burger King, Taco Burrito King, Little Caesars Pizza, and Baskin-Robbins for a variety of dining choices in the area.