Dunkin'

3.5
410 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Summit Argo, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6144 S Harlem Ave, Summit Argo, IL
60501, United States

Hours

Reviews

3.5
410 reviews
5 stars
191
4 stars
52
3 stars
35
2 stars
16
1 star
116

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with employees displaying rude attitudes and frequently messing up orders.

Order Accuracy

Many customers reported consistent issues with incorrect orders, including missing items and wrong drinks.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including cold items and poorly made drinks.

Cleanliness

Customers expressed concerns about the cleanliness of the location, including dirty bathrooms and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and quick order fulfillment.
  • FS
    Faviator Serrotski
    6 days ago
    5.0
    America runs on Dunkin
  • AS
    AmiCami Sarai
    Sep 17, 2025
    1.0
    Every time I come here they do the same thing . I’ll ask for two sandwiches i only get one , I ask for no cheese like today guess what I get cheese like do you not hear your customers or do you just not care .? No good morning no nothing , horrible customer service. Never again will i visit this location!!! Better go down the street near great clips !!! Just lost a customer I go everyday !!
  • SS
    sam
    Sep 14, 2025
    1.0
    went to this location around 7:56pm and ordered a wake up wrap, random craving but was then told that they cleaned their oven already which is a little confusing considering they’re open 24 hrs… if they’re going to clean their oven and not use it then why are they advertising being open 24 hours?? my boyfriend asked if he can repeat himself because he hadn’t heard the first time when the guy rudely yelled “pull up to the window!” excuse you? you’re not going to yell at us and take our money so we just left. the indian guy was the one whom yelled at us and my boyfriend has always told me how he always has an attitude. if you’re so miserable to not have one ounce of customer service why the hell are you working fast food? i understand people are rude at points but when we didn’t do anything wrong and are getting treated like garbage it’s rude! these employees need to learn customer service and stop being so damn lazy.
  • NP
    Nichole Phillips
    Jul 24, 2025
    1.0
    This is by far the worst Dunkin on the planet. The coffee and espresso is always OLD & BURNT and disgusting. They screw up my order every single time and if you get anything with ice you'll be paying for 20% coffee 80% ice. This place disgraces Dunkin's everywhere once a year for 9 years I try this one again because it's close to work. Every single time it's a disappointment just shut it down already look at the reviews. This Dunkin is straight TRASH!
  • CC
    carlos cardenas
    Jul 24, 2025
    1.0
    Worst signature latte

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Summit Argo, IL?

Dunkin' in Summit Argo, IL is open 24 hours a day, 7 days a week.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.