Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
855 reviews
5 stars
259
4 stars
208
3 stars
161
2 stars
76
1 star
151
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, including aggressive interactions and lack of assistance.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and failure to follow special requests.
Food Quality
Mixed reviews on food quality, with some customers noting that food was often cold, messy, or poorly prepared.
Positive Staff Experiences
Some customers highlighted friendly and helpful staff members, particularly praising individual employees for their service.
Speed of Service
While some reviews mentioned quick service, others reported long wait times and inefficiencies, especially in the drive-thru.
- BSBrian SmithOct 28, 20252.0Always forget things. Finally deleted the app after overpaying and not getting what I paid for.
- AVAJ VanOct 26, 20251.0Extremely rude staff. I understand its not an easy job but that doesn't mean you just shove a bag through a window and say nothing.
- GLGabriel LopezOct 14, 20255.0Always come in at 6am during the week and they make my coffee taste so good every time.
- SWSharon WhiteOct 3, 20254.0I wish their was consistancy with the ice cream mini m&m treat. Rarely are there M&Ms in the bottom third of it, regardless of location. I feel cheated
- CWCRYSTAL & MATTHEW WESTERLINSep 22, 20255.0We LOVE Mark at this location! Hes a total star and he’s got a smile on his face whether he’s working the AM or PM shift and is just the best! The whole team here is amazing. Thanks for making our days little better each week ❤️ Thank you and love to all our favs who we haven’t gotten your names. You guys all rock! Crystal & Matthew
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's in Sugar Grove, IL?
McDonald's in Sugar Grove is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
When is the drive-thru open at McDonald's in Sugar Grove?
The drive-thru operates from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
What delivery options does McDonald's Sugar Grove offer?
They offer delivery services including curbside pickup, same-day delivery, and no-contact delivery.
How can I place an order online for delivery from McDonald's in Sugar Grove?
You can order online through their delivery URL at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at this McDonald's location?
Payments can be made using American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's Sugar Grove have WiFi and drive-thru services?
Yes, this location offers free WiFi and has a drive-thru service available.
Where is McDonald's Sugar Grove located?
The address is 523 N State Route 47, Sugar Grove, IL 60554, USA.
What are some nearby places of interest around McDonald's Sugar Grove?
Nearby places include True Vet - Sugar Grove (veterinarian), KM Beauty Bar (beauty salon), King Wok 47 (Chinese restaurant), and Old Second National Bank (financial service).
Can customers combine their visit to McDonald's with nearby fitness or healthcare services?
Yes, customers can visit Anytime Fitness gym or Walton Chiropractic, both located nearby, for health and fitness needs before or after dining.
Are there other dining options near McDonald's Sugar Grove worth checking out?
Yes, nearby dining options include King Wok (Chinese restaurant), Subway (sandwich shop), Cold Stone Creamery (ice cream shop), Rosati's Pizza (Italian restaurant), and Jimmy John's (fast food restaurant).