Wendy's

4.0
847 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
881 S. Sutton Rd., Streamwood, IL
60107, United States

Hours

Reviews

4.0
847 reviews
5 stars
427
4 stars
222
3 stars
73
2 stars
36
1 star
89

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being cold or overcooked, while others praised the freshness and taste.

Service Issues

Multiple reviews highlighted poor customer service experiences, including rude staff and mistakes with orders.

Cleanliness

Some customers noted that the restaurant was clean and organized, while others mentioned dirty tables and unsanitary conditions.

Order Accuracy

There were frequent complaints about missing items in orders and incorrect items being served.

Speed of Service

While some customers appreciated the fast service, others experienced long wait times and slow order processing.
  • SS
    Sandra “Sandy” Saenz
    Nov 15, 2025
    4.0
    Great service quick drive thru and feet eats
  • MB
    Marie Baltazar
    Nov 10, 2025
    5.0
    Fast friendly service
  • AA
    Alma
    Nov 3, 2025
    1.0
    I ordered a whole meal, burger fries drink and all, and couldn’t get a single sauce because you guys charge 50 cents per sauce and I had no change. I would understand the charge if somebody was asking for extra, but charging for a single sauce after somebody buys a whole meal is crazy. I’m definitely not coming back here.
  • NL
    NERI LOMELI
    Oct 10, 2025
    5.0
    LOVE THE FOOD, VERY NICE CLEAN AND ORGANIZED AND THE PEOPLE THAT WORKS THERE ARE REALLY HARD WORKERS AND NICE PEOPLE. CAROLINA HELPED ME AND SHE IS GREAT PERSON. LOVE THE SERVICE ❤️
  • TB
    Tarra Buford
    Sep 8, 2025
    5.0
    Food was hot and fresh. We received our order quickly

Frequently Asked Questions About Wendy's

Is 881 S. Sutton Rd. Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.