Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews highlighted issues with food temperature, with complaints about cold or stale items, while some praised the freshness of certain menu items.
Customer Experience
Positive experiences were noted for friendly staff and good service, particularly in handling large groups or correcting mistakes.
Cleanliness
Mixed feedback on cleanliness, with some customers noting clean tables and organized areas, while others mentioned the need for better maintenance.
VS
Victor Stivan
Feb 8, 2026
1.0
Absolutely LOVE having to recook my food at my house since what I receive from this Wendy’s is ICE COLD. There’s no reason a burger should be this cold and you’re handing it over to customers. This has become a reoccurring issue now. Once? Okay things happen but multiple times now? That’s insane. Terrible location.
SP
Sebastian Perez
Feb 5, 2026
1.0
It was the worst drive thru they did not give me my reward points. They got mad necause I showed them a offer in the window and they said " Next time tell us through the speaker and they got mad at me. Worst drive through ever. Never going here again 👎
RP
Rachel Pruess
Feb 5, 2026
5.0
Great customer service. We came in with a large group of kids and they were very patience. When one of the kids orders wasn't what he wanted they were more than willing to fix it for him, no questions asked.
AB
Anthony Bertini
Feb 5, 2026
4.0
Fast, hot and fresh, just like Dave Thomas intended it to be. Most tables were clean and ready for customers.
Nice change from McDonald's poor service and lack of freshness.
EB
E B
Feb 3, 2026
1.0
Check your orders before leaving the window! Don't worry about the people behind you because their orders will be screwed up also
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's located at 881 S. Sutton Rd., Streamwood, IL?
The drive-through is open daily from 7:00 AM to 1:00 AM.
Does the Wendy's at 881 S. Sutton Rd. serve breakfast?
Yes, this location serves breakfast with various combos and sandwiches available.
Is delivery available from Wendy's in Streamwood, IL?
Delivery may be available; check via the Wendy's app or order.wendys.com by entering your delivery address.
How can I contact the Wendy's at 881 S. Sutton Rd. for feedback or questions?
You can call the location at (630) 540-0382 or reach the Customer Care team via their Contact page or phone number 888-624-8140.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu prices and nutrition details are available on order.wendys.com and the mobile app after selecting the location.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's mobile app.
What payment methods are accepted at the Wendy's on 881 S. Sutton Rd.?
Payment options include American Express, Cash, Discover, MasterCard, and Visa.
Are there any nearby places to visit before or after dining at Wendy's in Streamwood?
You can visit nearby places like Panera Bread for coffee, Target Store Streamwood for shopping, or relax at Starbucks; these are great options near Wendy's.
What convenience stores or gas stations are near Wendy's on Sutton Rd.?
Shell, Circle K, and Marathon Gas stations are nearby for fueling up or quick snacks.
Are there other fast food restaurants close to this Wendy's location?
Yes, there are other fast food options nearby including Taco Bell, Pizza Hut Express, China Cook, and another Wendy's location.
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