Sonic Drive-In

3.8
1267 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Streamwood, IL. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 590 S. Barrington Road for the ultimate SONIC experience!

Location

Sonic Drive-In
590 S. Barrington Road, Streamwood, IL
60107, United States

Hours

Reviews

3.8
1,267 reviews
5 stars
528
4 stars
342
3 stars
173
2 stars
71
1 star
153

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, with long wait times in both drive-thru and mobile orders, often exceeding 20 minutes.

Food Quality

Mixed reviews on food quality; while some enjoyed the burgers and drinks, others complained about cold food, incorrect orders, and unsatisfactory items.

Customer Service

Customer service experiences varied widely, with some praising the management and staff, while others reported rude behavior and lack of responsiveness.

Cleanliness and Maintenance

Several reviews highlighted issues with cleanliness, including reports of moldy food and poorly maintained equipment.

Pricing and Fees

Customers expressed frustration over unexpected transaction fees and perceived high prices for the quality of food received.
  • AB
    Apolonia Bibriescas
    Jan 3, 2026
    5.0
    We showed up 10 mins to closing wanting a smash burger, the equipment was already cleaned up but they accommodated us with a cheeseburger but with the fixings of the sm-brgr. Just amazing customer service from the beginning; when we pulled up to the speaker to place our order. Thank u fellas!! Happy New Year!
  • MM
    Miyagi Man
    Dec 12, 2025
    3.0
    Haven't had Sonic in a very long time and this made me remember why. It just wasn't very good. The burger was ok. The jalepeno poppers were overcooked, a few seconds longer in the fryer and they would have been burnt. I ordered a chili cheese dog and got chili cheese tots with cheese sauce that might have well been rubber.
  • ST
    spam tor
    Nov 23, 2025
    1.0
    Customer Service should be number one. Especially when the employees messed up by not caring about people’s order. The first time I came here and I wasn’t greeted at the drive thru. Male employee was very cold from the beginning and rude at the end when I explained nicely that I had ordered another item at the window. Had I not checked the receipt I wouldn’t have known. Just for him to him to say “that doesn’t matter” and shoo me away with two fingers. Very rude and disrespectful when a customer is letting them know nicely. I wanted to add another the item he didn’t hear, but the way he acted I just wanted to leave. Never coming back again. Do better. Manager was very nice when I spoke to him, I appreciated his effort 10/10 for management. 0/5 customer service from male employee at the drive thru.
  • AA
    A.W.
    Nov 23, 2025
    4.0
    Good location for a Sonic, you don't see many around anymore. I'd day it took about 15 minutes for my order which I didn't mind the wait but I know some people do. That was for two burgers and a drink. They have the best pebble ice. Cheap as heck if you have the app. It looks cool at night with all the lights and stuff. During the day looks lackluster but it is a parking lot. I think the drive in option is unique and fun, places don't really do that. My food came out warm and my drink had lots of delicious crunchy ice. Of course the food is just fine, nothing more than simple but it's good when you're hungry. The drinks are mainly why I go here anyways! Solid fast food stop.
  • JM
    Joe Mars
    Nov 22, 2025
    1.0
    18.00 and some change for a cheeseburger and two slushes. Burger was good. Slushes were GARBAGE!!! My blood orange with nerds tasted line sprite with smashed ice cubes and my girlfriends lemon cheery one was the same. I get it if your machines don't work. THEN DONT CHARGE PEOPLE THEIR HARD EARNED MONEY AND PASS OFF SHIT!! So mad because i was in the restaurant and this is unacceptable.