Service Quality
Numerous customers reported extremely slow service, with long wait times in both drive-thru and mobile orders, often exceeding 20 minutes.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and drinks, others complained about cold food, incorrect orders, and unsatisfactory items.
Customer Service
Customer service experiences varied widely, with some praising the management and staff, while others reported rude behavior and lack of responsiveness.
Cleanliness and Maintenance
Several reviews highlighted issues with cleanliness, including reports of moldy food and poorly maintained equipment.
Pricing and Fees
Customers expressed frustration over unexpected transaction fees and perceived high prices for the quality of food received.