Service Quality
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude and inattentive.
Food Quality
Food quality received mixed reviews; while some items were praised, others were criticized for being stale or poorly prepared.
Cleanliness
Several customers noted issues with cleanliness, particularly in the dining area and bathrooms.
Order Accuracy
There were multiple complaints about incorrect orders and missing items, especially with online and drive-thru orders.
Atmosphere
The atmosphere was generally described as pleasant, with some locations noted for being busy and welcoming.