Jimmy John's

3.4
213 reviews

About

Sandwich Restaurant

Location

Jimmy John's
1060 S Sutton Rd, Streamwood, IL
60107, United States

Hours

Reviews

3.4
213 reviews
5 stars
102
4 stars
24
3 stars
12
2 stars
6
1 star
69

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and unhelpful management.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing components.

Food Quality

Several customers expressed dissatisfaction with the quality of the sandwiches, citing stale bread and poorly made items.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
  • LL
    Londa Lolo41
    5 days ago
    5.0
    Wow! this lil John’s has gotten very tiny for the price. I will never buy this again. $6.15
  • BB
    BrkenCubicle
    Jan 3, 2026
    5.0
    Loved the staff, loved the music, amazing food and a great place to eat! 11/10!
  • TK
    Tariq Khan
    Dec 31, 2025
    5.0
    Amazing sub, Great experience at Jimmy John’s. The sandwiches were fresh, fast, and exactly how they should be. Staff was friendly, orders were accurate, and service was quick even during a busy time. Clean place, solid food, and consistently reliable. Will definitely be back.
  • SR
    Steve Rago
    Dec 9, 2025
    1.0
    I ordered three sandwiches through the online app, which gave a pick up time of 5:00 to 5:15 pm. I arrived at 5:10pm and was told the order wasn’t started yet. A staff member then called me to share they were out of roast beef. I got the food at 5:18 pm, which is not “freaky fast.” I sent a message to the company regarding my feedback, but I got no answer. I replied I would like a roast beef sandwich, which is what I ordered, but got no response. I spend $60 on sandwiches and didn’t get what In wanted. Avoid this store.
  • AB
    Allen Breyer
    Dec 8, 2025
    4.0
    Got the toasted club. Pretty good.