Giordano's

4.2
932 reviews

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Famous Chicago-style deep dish pizza right in your neighborhood. Visit us for a family-friendly atmosphere and delicious food or order your meal online for pickup or delivery.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Giordano's
1556 Buttitta Dr, Streamwood, IL
60107, United States

Hours

Reviews

4.2
932 reviews
5 stars
572
4 stars
178
3 stars
66
2 stars
29
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unresponsive staff, and rude management.

Food Quality

While some customers praised the pizza, others expressed disappointment with the quality, including missing ingredients and poorly prepared dishes.

Delivery Problems

Many reviews highlighted issues with delivery, such as orders not being fulfilled, wrong items delivered, and long wait times.

Positive Staff Experiences

Several customers mentioned positive interactions with specific staff members, noting their friendliness and attentiveness.

Inconsistent Experience

Customers reported a mix of experiences, with some enjoying their meals and others vowing not to return due to various issues.
  • FS
    Faizan Shaban
    Nov 17, 2025
    5.0
    First stop every time I land in Chicago ! Great service as usual!
  • MW
    Michael Wilson
    Oct 31, 2025
    1.0
    If delivery is going to take 2 hours that should be said before placing an order and charging your card. Customer service now is horrible!!!!!
  • RD
    Rema David
    Oct 12, 2025
    1.0
    We placed a delivery order that was never fulfilled. Upon contacting the restaurant after the delivery window had expired, we were informed that our order had not even been picked up. After being placed on hold to speak with the manager, we were simply told that she was unaware of the situation and asked whether we had received our food. It is entirely unacceptable that no effort was made to notify us of the delay or provide an update. A simple call or message would have allowed us to cancel the order and make alternative arrangements instead of waiting nearly two hours for food that never arrived. This level of service is completely unprofessional and reflects extremely poor management. We will not be ordering from this location again.
  • SA
    stewart add
    Oct 10, 2025
    1.0
    Pizza was not as good as before. I didn't tip them since I am picking up. Pizza was kinda cut into pieces not slices. I won't recommend anymore.
  • KW
    Katherine Wagner
    Oct 5, 2025
    1.0
    I was excited to have my pepperoni pizza I bought at this location. I brought 4 of them home to Florida. What a disgrace! One piece of pepperoni on the whole pizza!!! Giordano's you should be ashamed of yourself. So that would be 1/4 of a thin slice of pepperoni for each person.

Frequently Asked Questions About Giordano's

What type of pizza is Giordano's known for?

Giordano's specializes in Chicago Style Deep Dish Pizza, famous for its stuffed deep dish variety.

Where is Giordano's located?

Giordano's is located at 1556 Buttitta Dr, Streamwood, IL 60107, USA.