Dunkin'

Reviews

• EG

  Estiven Gutierrez

  6 days ago
  1.0
  I’ve noticed a trend with the majority of Dunkin.. they prioritize drive over ANYONE.. especially this location.. I come to this location because it’s the closest one to my house and yet they leave me all by myself in line waiting for 10 to 15 minutes at a time just so that they can get everybody out of the drive-through…
• MM

  Moe M

  Nov 23, 2025
  1.0
  this place needs an immediate inspection . Unprofessional and rude , hygiene is the last of their concern .
• SS

  Sarah Schwartz

  Nov 14, 2025
  1.0
  Ordered a hot chai tea latte and it was at least 3 in from the top and I ordered a large was not even hot and I waited forever in the Drive-Thru. Definitely will not be stopping at this location again. December 14th, 1:00
• SS

  syed sarwar

  Nov 1, 2025
  1.0
  I had a terrible experience at this Dunkin’ Donuts on November 1st around 6 PM. The lights were off, there was no open sign, and it looked like the store was closed. When someone finally came to take my order, he was playing a game on his phone while handling cash and preparing my drink.. extremely unprofessional and unhygienic. He gave me a room-temperature coffee instead of a hot one, and when I asked if it was even hot, he told me to wait while he made another. I ended up asking for a refund and told them I didn’t want the coffee anymore.. not even a simple apology was given. This was very unprofessional and completely unacceptable. I will be calling corporate to report it.
• TQ

  Tracy Quadri

  Oct 28, 2025
  1.0
  It's laughable it's sad that the workers and their family are the only ones that give positive reviews about this location. People clearly bought into a franchise and And now life sucks for them and everyone who goes there. Not only do they name more workers, they need ones who are familiar with the menu, have the money and work ethic to provide quality product, and overall --need to know the business they're in. My order has never been correct when it was handed to me, not once. The lines take forever because the little old lady takes the orders and executes them. They forget silverware and donuts and the last time they forgot to return my credit card! They ask you 5 million times what your order is only to get it wrong because The old woman takes the orders there and she has no idea what the menu is. Everything is an upcharge because they have no money to run that business. They don't clean out the machines making everything taste burnt or it's stale. And I'm talking real stale. One time I had ordered a bagel and it was rock hard as if it had been sitting there a month. And because the old woman can't understand her own menu or the people ordering off of it, she will condescend you and/or correct you. The first two times I visited, I was disappointed. The third time I visited I was frustrated but didn't want the women's get in trouble or to leave a bad review when they were starting this business. The fourth time I visited was because I was in a jam running late and I've had enough. I work too hard for my money I'm not wasting him food and service like that. I will take the illegal u-turn ticket so I can get Starbucks across the street before I ever roll the dice on that Duncan location again. It needs to be shut down or health code violations that I'm sure exist there or else sold to another family who knows what the heck they're doing. It's just common sense

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