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Dairy Queen (Treat)

4.6
(366 reviews)

Business Details

7 S Sutton Rd, Streamwood, IL
60107-3367, United States
(630) 550-4001
https://www.dairyqueen.com/

About

Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen (Treat)
7 S Sutton Rd, Streamwood, IL
60107-3367, United States

Hours

Reviews

4.6
366 reviews
5 stars
297
4 stars
32
3 stars
4
2 stars
8
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude behavior and lack of attention.

Product Quality

Many customers enjoy the ice cream and blizzards, noting good portion sizes and quality, though some express disappointment in recent skimping on toppings.

Cleanliness

The establishment is frequently described as clean and well-maintained, contributing positively to the overall experience.

Order Fulfillment

There are complaints about order accuracy and delays, with some customers experiencing issues with their orders not being ready or incorrect.

Community Engagement

The owner is recognized for community involvement and positive interactions, enhancing the store's reputation among local customers.
  • KK
    kylestort
    Dec 11, 2025
    1.0
    Don't have your store open till 11 if you're not going to serve until 11. Order was canceled.
  • KR
    Kristen Roloff
    Sep 9, 2025
    5.0
    We frequent this location all the time, the staff is wonderful and one of the girls even knows my son's order by heart! The owner does a lot for the schools and surrounding community! This Dairy Queen is definitely our go-to location!
  • MP
    Melanie Palacios
    Sep 8, 2025
    5.0
    I really like this dairy queen the manager treats everyone with kindness.
  • SS
    slothlyy
    Aug 23, 2025
    5.0
    this diary queen is so amazing the boss(andy) is a great guy and I’d recommend anyone looking for ice cream to come here.
  • SA
    Sidrah Alvi
    Apr 19, 2024
    1.0
    It seems the employees don't know how to use their own register when a customer buys the 2 for $5 deal. The employees were slow, clueless at the prices, argumentative with their own advertising. What does 2 for $5 mean? It says mix and match, any two. Why did they try to charge me $5.00 per sundae? How many customers are they doing this to? The one lady employee walked around the register to read their own marketing screen, as if it was foreign to them. I said two sundaes, the lady employee said you can't do that. Other customers spoke up on my behalf and tried to explain to the lady employee what that meant saying of course I could order that. The male employee had no clue what size the 2 for $5 included. Can dairy queen just hire people with basic common sense skills? I felt that this was a clear example of false advertisment, deception to the consumer. Additionally, they need to CLEARLY put prices up for their other items. I have a feeling this is done intentionally and I don't like it!!! It's good ice cream, but the level of employee incompetence is a red flag. WATCH every penny these people charge when ringing you up. Dairy Queen, please set your bar higher other than having a pulse to work there. I saw your response, owner. ANY two, means ANY two. Consider changing the diction to avoid ambiguity. Actually, think about it, what's it to them if I choose two sundaes? It's after all what my kids who were with me at the time wanted. Check out my receipt image below. NOTE, how the cashier had to ring it up! Technically, they didn't ring it up correctly, either! It's even more concerning to me and it should be to every consumer the way this business owner replied. Substandard customer service skills must be the norm for DAIRY QUEEN! Owner, why does it say ANY TWO (see image below)? I would definitely steer clear of these types of businesses. Imagine what they try to get away with on a daily basis with their consumers. Shame on Dairy Queen! They lost customers today from today's negative and unnecessary experience. Why not just apologize and listen to the multiple customers in line? Why not just be good to your customers? Is it that hard, Dairy Queen? I encourage you to read ALL the one star reviews to understand other people's experiences too. Clearly, there are problems!

Brand Certified Facts from Dairy Queen (Treat)

Dairy Queen (Treat) partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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