Chipotle Sutton Rd. & Irving Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported issues with food quality, including undercooked rice, cold meat, and small portion sizes.
Customer Service
Many reviews highlighted poor customer service, with staff being rude, unhelpful, and lacking proper training.
Portion Sizes
A consistent complaint was about the inconsistency and shrinking portion sizes, with many customers feeling shortchanged.
Cleanliness
Several reviews mentioned unsanitary conditions, including reports of finding foreign objects in food and overall cleanliness issues.
Management Issues
Customers expressed frustration with management's lack of response to ongoing problems, suggesting a need for better oversight and training.
TS
Tiffany Sosin
Nov 12, 2025
1.0
I had to wait for steak to be ready and then they gave me hardly any of it.
The Hoffman Estates chipotle is also $0.75 cheaper on all meats and less than 4 miles from this location. It’s only a minute further from my home so I’ll start going to that one.
LB
Lola Bolivar
Nov 8, 2025
1.0
Every time I go to this Chipotle it sucks. The people there look like they hate their lives. Very rushy even when it’s not busy. The rice I got was hard and crunchy. I’ve gotten sick from the chicken here. I just stoped going. I prefer the other Chipotle in Schaumburg.
CW
Charlie Wiltgen
Oct 14, 2025
1.0
The owner of this Chipotle clearly does not care about the quality of the food or service - plenty of poor reviews and things still aren’t changing.
The meats all looked like they were sitting out for 48 hours, so I asked if there was anything fresh or about to come out, and instead they went around the corner and scooped something random into the bowl and told me it was carne asada (it looked like rat meat it was vile).
The woman scooping my food barely spoke English, absurd this place continues to operate
AK
Algis Kivenas
Oct 5, 2025
5.0
Surprisingly, location I discovered that actually gives large portions. I will definitely return.
JD
J Delgadillo
Oct 4, 2025
1.0
Girl with the green hair has a really bad attitude.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Sutton Rd. & Irving Park in Streamwood, IL?
Chipotle Mexican Grill on Sutton Rd. & Irving Park in Streamwood, IL is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Streamwood, Illinois?
It is located at 510 S Sutton Rd, Streamwood, IL 60107, USA.
What types of food does Chipotle Mexican Grill on Sutton Rd. & Irving Park offer?
They offer fast-casual Mexican food including customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
Can I order food online from Chipotle Sutton Rd. & Irving Park location?
Yes, you can order online through their website at https://order.chipotle.com/ or via the Chipotle mobile app available on the Apple App Store.
How can I contact Chipotle Mexican Grill on Sutton Rd. & Irving Park?
You can contact them by phone at +1 224-339-6030 or email at IL.4201.SuttonRdIrvi@chipotle.com.
Does Chipotle Sutton Rd. & Irving Park offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
What nearby financial services are around Chipotle Mexican Grill on Sutton Rd. & Irving Park?
Nearby financial services include Western Union for money transfer and Fifth Third Bank & ATM, which can be convenient for customers to handle banking needs before or after their meal.
Are there other dining options near Chipotle in Streamwood?
Yes, nearby dining options include Arby's for sandwiches, Steak 'n Shake for American cuisine, Dunkin' for donuts and coffee, Fresh Fried Fish for fast food, and Starbucks for coffee.
What retail and service stores are accessible near the Chipotle on Sutton Rd. & Irving Park?
Customers can easily visit nearby stores such as T-Mobile for mobile phones, pOpshelf retail store, Smokey Bear Smoke Shop, and America's Best Contacts & Eyeglasses for optical services.
Are there healthcare facilities close to Chipotle Mexican Grill in Streamwood?
Yes, nearby healthcare facilities include Smile Obsession Dental, EPIC Urgent and Family Care, and Poldek Family Dental, which customers can access conveniently near their visit.