Taco Bell

3.5
860 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 405 Locust Street in Sterling. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
405 Locust Street, Sterling, IL
61081, United States

Hours

Reviews

3.5
860 reviews
5 stars
322
4 stars
176
3 stars
134
2 stars
58
1 star
170

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 30 minutes, in both drive-thru and in-store orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poor communication regarding order fulfillment.

Staff Attitude

While some customers praised individual staff members for their friendliness, overall feedback indicated a lack of professionalism and attentiveness from the team.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their meals while others reported cold or poorly prepared items.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty bathrooms and unclean dining areas.
  • AA
    Anthony Avelar
    1 day ago
    1.0
    Call and order ahead if possible. Took 1hr and 4 minutes from the time they took my order.(receipt time) I went thru the drive thru with my family and young children sat for almost thirty minutes from the drive thru screen to the window sat another 15 at the window then got asked to park around the building. Then we had an item missing and just left figured an hr was enough
  • ES
    Elizabeth S
    1 day ago
    1.0
    An hour wait in the drive through, no way to escape. What is this Taco Bell even doing? 11/23/2025 8:21, almost to the window
  • CJ
    Candy Jordan
    2 days ago
    5.0
    Always has good food but this time I got the steak and poblano quesadilla and OMG are they awesome!!!! They always get the Pepsi syrup just right too so they have the best!! Thanks!
  • CC
    Concerned Customer
    Nov 17, 2025
    3.0
    Very dirty all the employees are just worried about giggling having fun flirting with each other oh while the customers are up there waiting for their food and then when you get your food, it’s not correct. Very sad how far down Taco Bell has went since they started up here in the Quad cities.
  • AT
    Amy T
    Oct 18, 2025
    5.0
    Theresa and night crew are amazing! This was my first time at this location being a new resident of Sterling. I went inside to order since I didn't want to hold up the drive-thru line. The staff was super courteous and funny as we tried to use the order kiosk for the first time. Our conversation with Theresa was delightful as we waited for our very large order and the time flew by. You can tell there's a lot of love and passion with her and the team's fabulous customer service. After the rough day I had, the smiles made everything better. Food was excellent so we will be back for some more great food and smiles!

Frequently Asked Questions About Taco Bell

What are the standard opening hours of Taco Bell at 405 Locust Street, Sterling?

Taco Bell at 405 Locust Street, Sterling operates daily from 7:00 AM, with closing times varying from 2:00 AM to 4:00 AM depending on the day. For example, it closes at 2:00 AM Monday to Wednesday and Sunday, 3:00 AM on Thursday, and 4:00 AM on Friday and Saturday.

Does this Taco Bell location offer a drive-through service and what are its hours?

Yes, Taco Bell at 405 Locust Street has a drive-through that opens from 7:00 AM daily, with closing times from 2:00 AM to 4:00 AM depending on the day, matching the regular hours with a slight variation on Saturday starting at 7:30 AM.