Subway

3.8
242 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Sterling Subway® Restaurant at 1901 Locust St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1901 Locust St, Sterling, IL
61081, United States

Hours

Reviews

3.8
242 reviews
5 stars
104
4 stars
65
3 stars
23
2 stars
14
1 star
36

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly assembled sandwiches.

Customer Service

Feedback on staff behavior was mixed; some praised friendly service while others noted rudeness and lack of urgency.

Food Quality

While some customers enjoyed the food, others complained about cold ingredients, poor assembly, and inconsistent quality.

Cleanliness

The restaurant was noted for being clean by several customers, although some reported unsanitary conditions during their visits.

Drive-Thru Experience

The drive-thru service received both praise for speed and criticism for long wait times and order mistakes.
  • KR
    Kim Rodriguez
    Oct 6, 2025
    2.0
    None of the employees have a clue
  • BS
    Brenda Slothower
    Sep 30, 2025
    1.0
    My husband and I came in about 6:30 pm. 2 customers eating and 2 customers ordering in front of us so they weren't that busy. We ordered the get fit chicken avacado 6" sandwich. That particular sandwich is 50% more meat. My husband's on the right was clearly what was advertised. Mine on the left clearly was not. Only half the length of the bread had meat on it. I reminded the woman the sandwich is supposed to have 50% more meat not 50% less meat. The next employee adding the veggies I had to remind him they are chicken AVACADO sandwich could you please add the avacado 1st. When paying $25 for 2 6" subs, 2 bags of chips and 2 waters I think giving a customer what is offered on the menu is not unreasonable We will be giving our business to the Subway on Lincolnway from this point on.
  • GA
    Gabi Acevedo
    Mar 3, 2024
    1.0
    I don’t know who’s been working on early Sunday afternoons lately but they’re doing a horrible job. I always get the same sandwich and usually it’s really good but lately my sandwich isn’t being toasted when that’s what I selected in drive thru. I also get mayo and chipotle and there’s barely any sauce and no mayo the past few times. Just in general really poorly put together compared to when I used to come here.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1901 Locust St in Sterling, IL?

The Subway at 1901 Locust St is open every day from 8:00 AM to 10:00 PM.

Does this Subway location offer delivery services?

Yes, Subway at 1901 Locust St offers delivery services along with options for curbside pickup and in-restaurant dining.