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McDonald's

3.6
(1036 reviews)

Business Details

2415 E Lincoln Way, Sterling, IL
61081, United States
(815) 626-5433
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2415 E Lincoln Way, Sterling, IL
61081, United States

Hours

Reviews

3.6
1,036 reviews
5 stars
393
4 stars
223
3 stars
195
2 stars
79
1 star
146

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several mentioning poor management and negative interactions.

Food Quality

There were numerous complaints about food being overcooked, cold, or incorrect, with some customers expressing dissatisfaction with the freshness and taste.

Service Speed

Customers frequently noted slow service, particularly in the drive-thru, with long wait times and orders being forgotten or incorrect.

Cleanliness

The dining area and play place received mixed reviews, with some customers noting cleanliness issues and others appreciating the atmosphere.
  • BR
    Blayn R
    Oct 1, 2025
    2.0
    High prices, poor customer service, and both my drinks and my food tasted horrible.
  • JK
    Jesica kejbdjd
    Sep 19, 2025
    5.0
    I’ve been to this fast food place several times, and each time, I’ve been more impressed with the service and food quality. The restaurant has a clean, comfortable atmosphere, and the staff is always welcoming. I usually order a classic cheeseburger, and it’s always cooked perfectly – juicy, flavorful, and served with fresh toppings. The fries are crispy on the outside, soft on the inside, and never soggy, which is a big plus. I also tried their milkshake, and it was creamy and delicious, the perfect way to finish off a meal. One thing I really appreciate is the quick service. Even during busy hours, I rarely have to wait more than 5-10 minutes for my order. Overall, I highly recommend this place if you’re looking for a quick and satisfying meal
  • BE
    Brian Engelbrecht
    Sep 16, 2025
    5.0
    This McDonald's was very efficient and they were very polite in the Drive-Thru
  • BK
    BeachyGal Kris
    Apr 23, 2021
    5.0
    Workers always friendly. Just need to improve on coffee. Get grounds, and sometimes terrible taste.

Frequently Asked Questions About McDonald's

What are the operating hours for dine-in service at McDonald's in Sterling, IL?

McDonald's in Sterling, IL is open 24 hours a day, 7 days a week for dine-in service.

When is the drive-thru at McDonald's Sterling location open?

The drive-thru is open 24 hours a day, every day of the week at this location.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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