Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,036 reviews
5 stars
393
4 stars
223
3 stars
195
2 stars
79
1 star
146
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several mentioning poor management and negative interactions.
Food Quality
There are frequent complaints about food being overcooked, cold, or incorrect, with some customers expressing disappointment in the freshness and taste.
Service Speed
Customers noted slow service times, particularly in the drive-thru, with some experiencing long waits for their orders.
Cleanliness
The dining area and play place received mixed reviews, with some customers noting cleanliness issues and others appreciating the atmosphere.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members and reported satisfactory experiences with food and service.
- BRBlayn ROct 1, 20252.0High prices, poor customer service, and both my drinks and my food tasted horrible.
- JKJesica kejbdjdSep 19, 20255.0I’ve been to this fast food place several times, and each time, I’ve been more impressed with the service and food quality. The restaurant has a clean, comfortable atmosphere, and the staff is always welcoming. I usually order a classic cheeseburger, and it’s always cooked perfectly – juicy, flavorful, and served with fresh toppings. The fries are crispy on the outside, soft on the inside, and never soggy, which is a big plus. I also tried their milkshake, and it was creamy and delicious, the perfect way to finish off a meal. One thing I really appreciate is the quick service. Even during busy hours, I rarely have to wait more than 5-10 minutes for my order. Overall, I highly recommend this place if you’re looking for a quick and satisfying meal
- BEBrian EngelbrechtSep 16, 20255.0This McDonald's was very efficient and they were very polite in the Drive-Thru
- ARAnnita RodriguezAug 28, 20255.0Great service, got a shake for my cousin's husband vino
- BABSNG ABYSSAug 17, 20251.0The service sucks! I can’t do seperate orders in sterling but I go across the river and I can. I also have to wait back in line to get food again because of that. Then I have to repeat myself on what I want 5x and still get it wrong. Sterling McDonald’s sucks I wouldn’t go here
Frequently Asked Questions About McDonald's
What are the operating hours for dine-in service at McDonald's in Sterling, IL?
McDonald's in Sterling, IL is open 24 hours a day, 7 days a week for dine-in service.
When is the drive-thru at McDonald's Sterling location open?
The drive-thru is open 24 hours a day, every day of the week at this location.
During which hours can I order delivery from McDonald's in Sterling?
Delivery is available Monday, Tuesday, Thursday, Friday, Saturday, and Sunday from 5:20 AM to 10:30 PM, and on Wednesday from 5:20 AM to 8:59 PM.
Does this McDonald's location offer curbside pickup?
Yes, McDonald's in Sterling offers curbside pickup service for added convenience.
What payment options are accepted at McDonald's Sterling?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I place a mobile order for McDonald's in Sterling?
Yes, you can order through the McDonald's app available on iOS and Android, or use their online ordering links for quick mobile ordering.
What nearby places can I visit before or after dining at McDonald's Sterling?
Nearby you can visit retail stores like Old Navy and Marshalls, or enjoy entertainment at Blackhawk Lanes Bowling Center and Paone's Blackhawk Lanes bowling alleys.
Are there other fast food options close to McDonald's in Sterling?
Yes, nearby fast food options include Don Pedro's Tex-Mex, Subway sandwich shop, Long John Silver's seafood, and KFC chicken restaurant.
Is there a gas station near McDonald's Sterling location?
Yes, Shell gas station and Johnson Oil Co. convenience store are nearby for fueling and convenience needs.
Does McDonald's Sterling provide WiFi and other services?
Yes, the location offers WiFi, McDelivery, mobile offers, gift cards, and drive-thru services to customers.