Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
464 reviews
5 stars
244
4 stars
116
3 stars
49
2 stars
15
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the food, highlighting the delicious burgers and ice cream, though some noted inconsistencies in order accuracy and food preparation.
Service Issues
There were multiple complaints about slow service, incorrect orders, and rude staff, indicating a need for improvement in customer service.
Cleanliness
Many reviews appreciated the cleanliness of the restaurant, contributing positively to the overall dining experience.
Value for Money
Several customers felt that prices were high for the food and service received, with some expressing dissatisfaction over perceived value.
- JJJames JohnstoneSep 27, 20255.0Got what I asked for the frist time.
- LKLinda KSep 19, 20254.0Also great ice cream.
- JKJesica kejbdjdSep 19, 20255.0This fast food restaurant consistently delivers great food at a reasonable price. I love how easy it is to customize my order, whether I want to add extra cheese, change the sauce, or swap out sides. The burger I had today was huge and packed with flavor. The patty was perfectly cooked, and the combination of ingredients was spot on. The fries, as always, were crispy and hot. I also appreciate the cleanliness of the restaurant, as it’s well-maintained and always looks fresh. The staff here is always friendly and attentive, making the overall experience even better. I’ll continue to return for my fast food cravings.
- JLJr's LifeAug 19, 20251.0I agree with the comments, damn kids or young adults needs to be fired. Messing or hoarsing around, talking and giggling and not paying attention, 2 girls talking at the drive up window. Get the orders wrong. Older people are better and know how to do their jobs right. It just awful, may end up a fights too. 🤦🏻
- DADeena AndrewsJul 18, 20213.0Good
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Sterling, IL?
Dairy Queen Grill & Chill is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 9:00 PM on Sundays. It is closed on November 27, 2025.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, Blizzard® Treats, shakes & malts, Grillburgers®, Chicken Strip Basket, and custom ice cream cakes via DQCakes.com.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, the location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly, welcomes children, and has high chairs available.
Does the Dairy Queen Grill & Chill location provide amenities like WiFi and restrooms?
Yes, free WiFi and restrooms are available for customers at this location.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can place your pickup order online through their ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/12702/.
What is the address and contact number for Dairy Queen Grill & Chill in Sterling?
The address is 1203 W 4th St, Sterling, IL 61081-3114. The main phone number is +1 815-626-1313.
Which nearby places could I visit before or after my Dairy Queen Grill & Chill visit?
Nearby you can visit Ellie’s Gaming Cafe for coffee or gaming, Blackhawk Amusements for fun activities, or El Vaquero Western Wear if you're interested in local shops and Mexican cuisine.
Are there government offices close to Dairy Queen Grill & Chill in Sterling?
Yes, the Sterling Illinois Secretary of State Facility and the Department of Motor Vehicles are nearby, which could be convenient for handling official matters before or after enjoying a meal.
What automotive and repair services are located near Dairy Queen Grill & Chill?
Nearby businesses include AE audio and wheels for automotive parts and accessories and Exclusive Style and Protection Inc. for auto repair and car window tinting services.