Business Details
About
Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.
Location
Hours
Reviews
3.8
871 reviews
5 stars
348
4 stars
229
3 stars
126
2 stars
67
1 star
101
What are people saying?
AI-generated from recent customer reviews
Cleanliness Issues
Multiple customers reported unsanitary conditions, including sightings of pests and dirty restrooms.
Service Problems
Frequent complaints about slow and inattentive service, with many customers experiencing long wait times for food and drink refills.
Food Quality
Several reviews highlighted issues with food quality, including cold, overcooked, or poorly prepared items, leading to dissatisfaction.
Mixed Experiences
While some customers praised specific servers and enjoyed their meals, many others reported consistently negative experiences, indicating a lack of reliability.
Order Accuracy
Numerous customers faced issues with incorrect orders, missing items, or substitutions without prior notice.
- LSLogan SkeelOct 16, 20251.0I visited this restaurant on October 16, 2025, around 5:30 PM to pick up an online order and saw a cockroach in the lobby. When I told the hostess, she said the manager told her there was nothing they could do except get it outside, and I watched her scoop it up with her ID card. I mentioned that if there’s one, there are likely more, and she agreed. I refused to eat food from a place with visible pests and asked for a refund for my order but was told it wasn’t possible because the payment had already been processed ahead of time. Extremely disappointing experience and poor handling of a serious cleanliness issue.
- KWKristen WidolffOct 8, 20252.0The last few times I’ve came here the service was terrible. I think the first time I had a bad experience we saw the waiter twice, one to order and one for check. This last time was also terrible service, they were a bit busy so I understood it wasn’t gonna be fast but the waitress would walk by my table multiple times ignoring us. I waited 20min for a refill on my drink, she said she was refilling the like syrups or something but I saw her at the bar chatting with all the other customers for a good 15 min and agin she was repeatedly walking by turning the other way so we couldn’t get her attention. I’m not really confrontational or try to be rude to servers as i was one once but seriously? Once we finally got the check after waiting forever I watched her seat a table and immediately get their drinks and hand them out?? I mean I guess it was a group of cute boys and it was me and my mom but jeez come on. I know it doesnt mean anything when a customer says this but, i really dont think I’ll come back to this location. Super disappointing when I just wanna eat some good food with my family
- JTJustin TannerSep 30, 20252.0Ordered bone in wings for 17 dollars and the chicken was disgusting. Dry, tasteless, and all bone.
- CMChris MullenSep 30, 20255.0I had the all American burger and fries with an iced tea. The burger was excellent but the fries were just warm but good and the sweet tea was very flavorful. The server was named Brandon and he was excellent. I’ll definitely be back.
- JLJennie LeighSep 16, 20251.0The worst customer service tonight….. The waitress was so rude. The food was cold and boneless wings where hard as a rock… it took forever to get our drinks we got our meal before our drink … when we told waitress she. slammed our meal on table and got mad … to top it off there was only like four other tables. filled they were not busy at all I repeat BDUBS is horrible
Frequently Asked Questions About Buffalo Wild Wings
What types of food does Buffalo Wild Wings in Sterling, IL offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.
What are the hours of operation for Buffalo Wild Wings in Sterling, IL?
Buffalo Wild Wings is open Monday through Wednesday and Sunday from 10:30 AM to 11:00 PM, and Thursday through Saturday from 10:30 AM to midnight.
Where is Buffalo Wild Wings located?
It is located at 4304 E Lincolnway Avenue, Sterling, IL 61081, United States.
How can I contact Buffalo Wild Wings in Sterling?
You can reach them by phone at +1 815-564-9284.
Does Buffalo Wild Wings offer takeout services?
Yes, Buffalo Wild Wings in Sterling is categorized as a takeout restaurant among other categories.
Where can I find more information or updates about Buffalo Wild Wings in Sterling?
More information is available on their website at https://www.buffalowildwings.com/locations/us/il/sterling/4304-e-lincolnway-avenue,-suite-a/sports-bar-718/ and their Facebook page.
Are there any coffee shops near Buffalo Wild Wings in Sterling for a casual meetup before or after dining?
Yes, nearby coffee shops include Steel Mill Coffee Co., Starbucks, and 7 Brew Coffee, which are great spots to visit when in the area.
What nearby mobile phone stores can customers visit near Buffalo Wild Wings in Sterling?
Customers can visit nearby stores such as UScellular, U.S. Cellular, AT&T Store, T-Mobile, Verizon, and TCC, Verizon Authorized Retailer for mobile phone needs.
Are there any entertainment options close to Buffalo Wild Wings in Sterling?
Yes, AMC CLASSIC Sauk Valley 8 cinema is located nearby, providing entertainment options before or after your visit.
What medical or dental services are available near Buffalo Wild Wings in Sterling?
Nearby health services include Aspen Dental - Sterling, IL, Uttamkumar Patel dental office, Motto Clear Aligners, Aspen Dental, and DaVita Whiteside Dialysis clinic.