Buffalo Wild Wings

3.7
873 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
4304 E Lincolnway Avenue, Sterling, IL
61081, United States

Hours

Reviews

3.7
873 reviews
5 stars
348
4 stars
229
3 stars
126
2 stars
68
1 star
102

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, unprofessional staff, and lack of attention from servers.

Food Quality

Many reviews highlighted issues with food quality, including cold, dry, or poorly prepared items, leading to dissatisfaction.

Cleanliness Concerns

Several customers noted cleanliness issues, particularly in the restrooms and dining area, which contributed to a negative dining experience.

Mixed Experiences

While some customers praised specific servers and enjoyed their meals, the overall sentiment indicated a decline in service and food quality compared to previous visits.
  • CC
    Chris
    Dec 28, 2025
    1.0
    Another very disappointing Buffalo Wild Wings experience… Our waiter was extremely unprofessional and told me “I won’t bring that sauce out” When we I asked for the bdubs sauce. This franchise continues to disappoint and locations like this are the reason why
  • LS
    Logan Skeel
    Oct 16, 2025
    1.0
    I visited this restaurant on October 16, 2025, around 5:30 PM to pick up an online order and saw a cockroach in the lobby. When I told the hostess, she said the manager told her there was nothing they could do except get it outside, and I watched her scoop it up with her ID card. I mentioned that if there’s one, there are likely more, and she agreed. I refused to eat food from a place with visible pests and asked for a refund for my order but was told it wasn’t possible because the payment had already been processed ahead of time. Extremely disappointing experience and poor handling of a serious cleanliness issue.
  • KW
    Kristen Widolff
    Oct 8, 2025
    2.0
    The last few times I’ve came here the service was terrible. I think the first time I had a bad experience we saw the waiter twice, one to order and one for check. This last time was also terrible service, they were a bit busy so I understood it wasn’t gonna be fast but the waitress would walk by my table multiple times ignoring us. I waited 20min for a refill on my drink, she said she was refilling the like syrups or something but I saw her at the bar chatting with all the other customers for a good 15 min and agin she was repeatedly walking by turning the other way so we couldn’t get her attention. I’m not really confrontational or try to be rude to servers as i was one once but seriously? Once we finally got the check after waiting forever I watched her seat a table and immediately get their drinks and hand them out?? I mean I guess it was a group of cute boys and it was me and my mom but jeez come on. I know it doesnt mean anything when a customer says this but, i really dont think I’ll come back to this location. Super disappointing when I just wanna eat some good food with my family
  • JT
    Justin Tanner
    Sep 30, 2025
    2.0
    Ordered bone in wings for 17 dollars and the chicken was disgusting. Dry, tasteless, and all bone.
  • CM
    Chris Mullen
    Sep 30, 2025
    5.0
    I had the all American burger and fries with an iced tea. The burger was excellent but the fries were just warm but good and the sweet tea was very flavorful. The server was named Brandon and he was excellent. I’ll definitely be back.

Frequently Asked Questions About Buffalo Wild Wings

What types of food does Buffalo Wild Wings in Sterling, IL offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style chicken wings with a choice of 26 sauces and seasonings.

What are the hours of operation for Buffalo Wild Wings in Sterling, IL?

Buffalo Wild Wings is open Monday through Wednesday and Sunday from 10:30 AM to 11:00 PM, and Thursday through Saturday from 10:30 AM to midnight.