Brand Certified
Dairy Queen Grill & Chill
3.2(218 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
106 W Broadway, Steeleville, IL
62288-1405, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(618) 965-3463
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.2
218 reviews
5 stars
59
4 stars
47
3 stars
38
2 stars
18
1 star
56
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, regardless of the number of cars present.
Food Quality
Many reviews highlighted issues with food quality, including cold, undercooked, or incorrect orders, leading to dissatisfaction.
Customer Service
While some customers praised friendly staff, numerous complaints were made about rude service and unprofessional behavior from employees.
Order Accuracy
A significant number of reviews mentioned incorrect orders, with customers receiving wrong items or incomplete orders.
Overall Experience
The location has a mixed reputation, with some customers noting improvements while others continue to express frustration with consistent issues.
- TTThomas TuckerJan 26, 20261.0every time I come here its a minimum of 25-30mins in the drive through after ordering through the app. Doesn't matter if theres 5 cars in the drive through or 1 car, they absolutely know how to delay your entire day. Today i got here at 5:04 for a pickup (according to the app) at 5:04 (i got receipts and video for evidence) and im still not even to the window and its 5:31 already... Lmao thats crazy.... I thought you went into business to make money not waste time?
- LJLukas JensenJan 21, 20264.0Got ice cream for 5 people and it took 20 minutes, they were a little busy through the drive threw and ice cream was really good
- SFStan F.Dec 17, 20255.0Very good DQ clean and very fresh food and a deal
- CSConnie SoderstromNov 25, 20251.0Paid $10.39 for #5...ice cold coke, fresh hot fries..n 2 dried out cheeseburger patties slapped on a bun with the toppings. Not even warm! Cold! No receipt! Called . Told to come back n they would give me another #5 cheeseburger. Same thing! 2 dried out cheeseburger patties. Not even Luke warm! Is your grill not working? Why are you even open? You should close your doors. You are just cheating everyone out of their money for low grade quality food that can make people sick!. Just close already.
- BPBhavesh PatelOct 3, 20255.0New owners are doing great work the food was hot and fresh 😋
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers among its menu items.
Where is Dairy Queen Grill & Chill located?
It is located at 106 W Broadway, Steeleville, IL 62288-1405, United States.
What are the operating hours of Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru and seating options?
Yes, it offers both a drive-thru and in-store seating including high chairs, making it family-friendly and accessible.
Is Dairy Queen Grill & Chill wheelchair accessible and family-friendly?
Yes, the location is wheelchair accessible and welcomes families and children.
Can I place an order online for pickup at Dairy Queen Grill & Chill?
Yes, online ordering is available for pickup via their official order URL.
Are there any special deals or promotions available at Dairy Queen Grill & Chill?
You can download the Dairy Queen app to access exclusive deals and mobile rewards.
What nearby dining options are available around Dairy Queen Grill & Chill?
Nearby dining options include Casey's General Store with pizza, Steeleville Eagles restaurant, Subway sandwich shop, Mexican food el paraÃso, and Granny's Country Kitchen American restaurant.
What nearby community and government services are close to Dairy Queen Grill & Chill?
The Village of Steeleville government office, Steeleville Police Department, and Unofficial Steeleville Fire Dept are located nearby and may be useful landmarks or emergency service points.
Are there convenient nearby locations for fuel, groceries, or banking near Dairy Queen Grill & Chill?
Yes, there are several convenience stores and gas stations like Casey's General Store and Hucks 219, grocery stores like Dave's Food Center and Steeleville Marketplace, as well as multiple Bitcoin ATMs including LibertyX, DigitalMint, Bitstop, and The Exchange Network nearby.
Brand Certified Facts from Dairy Queen Grill & Chill
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